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Kai Support First level support Kai Resolve Second level support engineer Kai Code Software engineer Kai PM Product manager

Gleap for startups

Your support team, half price for your first year.

Eligible startups get 50% off Team or Pro for the first 12 months. Kai Support answers your first customers, Kai Resolve investigates the hard tickets and Kai Code opens fixes your team reviews.

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Starts with a 7-day free trial. Cancel anytime.

4.6/5 on G2 Trusted by 4,500+ teams worldwide
From startups to global businesses

Startup pricing

50% off Team or Pro for the first 12 months. After that, the standard price applies.

Team

50% off

For startups and small teams.

Standard price $149€149£109 Startup price $74.50€74.50£54.50 /mo

Billed yearly: $894€894£654 for your first year

Standard price $179€179£129 Startup price $89.50€89.50£64.50 /mo

Billed monthly, for your first 12 payments

  • Unlimited seats and projects
  • Every channel and integration
  • Help center, roadmap and surveys
  • Full AI agent team
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7 days free first. Cancel anytime.

Pro

50% off

For established teams that need more.

Standard price $299€299£219 Startup price $149.50€149.50£109.50 /mo

Billed yearly: $1,794€1,794£1,314 for your first year

Standard price $359€359£269 Startup price $179.50€179.50£134.50 /mo

Billed monthly, for your first 12 payments

  • Everything in Team
  • Kai Voice
  • LLM model choice
  • Advanced reports
  • SOC 2 report
  • Priority support
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7 days free first. Cancel anytime.

AI usage is billed at standard prices and is not discounted: Kai Support costs $0.29€0.29£0.25 per resolution, Kai Resolve, Kai Code and Kai PM bill for the work they do. Hand-offs to your team are free. Compare all plans

Who qualifies

Built for early-stage product companies.

  • Founded within the last 3 years
  • Fewer than 20 employees
  • Under US$2M raised Bootstrapped companies qualify too.
  • Building your own product Not an agency or client projects.

Not already paying for Gleap. One startup discount per company.

How it works

From signup to half price in three steps.

  1. Answer four questions While you set up your workspace: founding year, team size, funding, and whether you build your own product.
  2. Get checked right away When company data confirms your answers, you are approved on the spot. If not, someone on our team reviews them. We email you once it's approved, and the discount applies at checkout.
  3. 50% off at checkout Choose Team or Pro when you subscribe. The discount is already in the price, no code needed.
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Your AI team from day one.

Every Kai agent is on Team and Pro. A small team gets first-level support, investigations and fixes in one place, and reviews what ships.

Answers your first customers

Kai Support

Kai Support answers from your help center and connected sources, around the clock, and brings a teammate in when a conversation needs one.

Meet Kai Support

Investigates hard tickets

Kai Resolve

Kai Resolve checks the screen recording, logs, account data and your code, then answers or escalates with a diagnosis.

Meet Kai Resolve

Opens the fix for review

Kai Code

A teammate starts the coding task for a confirmed bug. Kai Code opens a pull request your engineers review and merge.

Meet Kai Code

Recommends what to build next

Kai PM

Kai PM compares feature requests by demand and revenue and recommends priorities. You decide what gets built.

Meet Kai PM

Support results teams report.

Inbound support handled by Kai Support
Commonplace reports that Kai Support handles 50 to 60 percent of its inbound support.
Read the Commonplace story
50-60%
Customer inquiries handled by AI
Lywand reports that its AI support and knowledge base handle about half of all customer inquiries.
Read the Lywand story
50%
Response time after Gleap
Gather reports response times down from about 30 minutes to about five after moving support to Gleap.
Read the Gather story
5 min
About the startup program
What is the Gleap startup program?
Eligible early-stage startups get 50% off Team or Pro for the first 12 months: Team, with every Kai agent, for $74.50€74.50£54.50 a month billed yearly ($89.50€89.50£64.50 monthly), or Pro for $149.50€149.50£109.50 a month billed yearly ($179.50€179.50£134.50 monthly), about the price of Team. With yearly billing the discount covers your first year; with monthly billing, your first 12 payments. Standard prices are on the pricing page.
Who qualifies?
Companies founded within the last three years, with fewer than 20 employees and less than US$2 million raised, that build their own product rather than client projects. Bootstrapped companies qualify too. The workspace must not already be on a paid Gleap plan, and each company gets the startup discount once.
How do we apply?
Sign up and answer the four startup questions while you set up your workspace: founding year, team size, funding, and whether you build your own product. Skipped them? Checkout has a startup link that asks the same questions. Already paying, or unsure? Contact us.
How long does the check take?
The check runs as soon as you answer. When company data confirms your answers, you are approved right away and checkout shows the discount. When it cannot confirm them, for example with a personal email address, someone on our team reviews your answers. We email you once it's approved, and the discount applies at checkout.
Does the free trial come first?
Yes. Every plan starts with a 7-day free trial, and you can cancel anytime during it. Apply during setup, try every agent, and the startup price applies when you subscribe to Team or Pro.
Which plan should we choose?
Team includes unlimited seats and projects, every channel and integration, and every Kai agent: Kai Support, Kai Copilot, Kai Resolve, Kai Code and Kai PM. Pro adds Kai Voice, LLM model choice, advanced reports, custom roles and permissions, the SOC 2 report and priority support. You pick the plan at checkout.
Can we switch plans during the 12 months?
Yes. Switch between Team and Pro anytime; the 50% continues for the rest of your 12 months. Switching between monthly and yearly billing keeps the same end date: the discount still ends 12 months after it started.
What if we grow past 20 people or raise more?
Eligibility is checked when you apply. Once the discount is on your subscription, it runs for the full 12 months.
What happens after the first 12 months?
The startup discount ends and the standard Team or Pro price applies: $149€149£109 or $299€299£219 a month billed yearly, $179€179£129 or $359€359£269 monthly. Billing shows your renewal date and price.
Is AI usage included in the discount?
No. The discount applies to the Team or Pro subscription. AI usage is billed at standard prices from your balance in Billing: Kai Support costs $0.29€0.29£0.25 per resolution, and Kai Resolve, Kai Code and Kai PM bill for the work they do. Kai Copilot, translations and summaries are included, and hand-offs to your team are free.
Kai Support First level support Kai Resolve Second level support engineer Kai Code Software engineer Kai PM Product manager
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