The SurveyMonkey alternative.

Choose Gleap when the survey lives inside your software product and the answer needs a next step. Gleap ties NPS and in-app responses to the contact, the support conversation and feature requests, with unlimited seats on Team. SurveyMonkey fits research surveys that need templates, panels, crosstabs and organization-wide administration.

Stay with SurveyMonkey for general research surveys. Its product tour lists 500+ templates, AI survey generation, the SurveyMonkey Audience panel, sentiment analysis, benchmarks and 200+ integrations; Team Premier adds crosstabs, multilingual surveys and block randomization, and Enterprise adds SSO, HIPAA and regional data centers. Gleap does not claim parity for that research breadth.

Yes. SurveyMonkey’s website collector offers embedded surveys, embedded buttons, popup invitations and popup surveys, and its help center documents a Mobile SDK for iOS and Android, which it says is unavailable for accounts on its European Data Center. The difference in Gleap is that identified answers sit next to the conversation, the requests and the product work in one workspace. See Gleap in-app surveys.

SurveyMonkey team plans are per user, billed annually, with a three-user minimum: Team Advantage $30 per user per month and Team Premier $92 per user per month; Enterprise is quoted for five or more users. Individual plans are Standard Monthly $129/month, Advantage Annual $39/month and Premier Annual $139/month, and Basic is free with up to 10 questions per survey. USD prices checked 15 September 2026.

Not at small team sizes, and not as a general rule. Three Team Advantage users cost $90/month billed annually ($30 × 3), less than Gleap Team at $149/month. Ten users cost $300/month ($30 × 10), where Gleap Team’s unlimited seats change the arithmetic. These are different products; response allowances, AI usage, overages, add-ons and taxes change the total. Checked 15 September 2026; see SurveyMonkey pricing and Gleap plans.

Each SurveyMonkey plan includes a response allowance: 50,000 responses a year on Team Advantage, 100,000 on Team Premier, 15,000 on Advantage Annual and 40,000 on Premier Annual. Its response-limits article states that additional responses cost $0.15 each and that over-limit responses are not viewable and are deleted after one year. In Gleap, surveys are included from Team; check the current plan page for usage limits.

Surveys are included from Gleap Team, and Kai is available on every plan. Kai Resolve, Kai Code and Kai PM require Pro or Enterprise; Pro is $299/month billed annually or $359 month-to-month. AI usage is billed separately through prepaid credits.

Export your surveys, responses and contacts first; no native SurveyMonkey importer is assumed. Rebuild the in-product surveys you still need in Gleap, run one in a test build, and keep the SurveyMonkey archive accessible for research history. Surveys that need panels, crosstabs or HIPAA can stay in SurveyMonkey.

Gleap publishes this comparison. SurveyMonkey’s pricing, team and individual pricing, product tour, enterprise, website collector, Mobile SDK and response-limit pages were rechecked on 15 September 2026. Gleap claims follow current product and plan evidence. Customer quotations describe their attributed experience, not a controlled comparison with SurveyMonkey.

Net Promoter Score with 0 to 10, 0 to 5 and emoji scales, numeric scale, smiley rating, single and multiple choice, short and long text, and file upload. Surveys show in the widget, on a hosted link or in an email, triggered by event, page or audience, and the report shows the score next to each answer. Explore in-app surveys and NPS.

Yes. Gleap provides web, iOS, Android, React Native and Flutter SDKs. Verify survey display, triggers and customer identification on each platform in a test build, and review the Trust Center before moving customer data.

A survey answer supplies the need behind product work. Gleap carries it into a request, prioritization with Kai PM, reviewed implementation with Kai Code and a release update, while your team decides what ships. Explore self-driving development.