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Your mobile help desk.

Gleap, wherever you are. Reply to customers, assign tickets and follow Kai Code sessions from your phone. Native on iOS and Android.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Download on the App Store Get it on Google Play
Home
Inbox
Conversation
Boards
Gleap iPhone home screen with Inbox, Boards, Kai Code and Updates.
Gleap iPhone inbox with conversation filters and customer messages.
Gleap iPhone conversation with replies, an internal note and a review request.
Gleap iPhone Bugs board with status filters and issue cards.
Sign in with your Gleap account and pick the workspace.
See all downloads

Keep work moving.

The next reply, decision or update. In your pocket.
Gleap iPhone inbox with conversation filters and customer messages.
Your inbox, with you.
Find the conversations that need you. Filter your inbox and pick up the next reply.
Gleap iPhone conversation with replies, an internal note and a review request.
Keep the full conversation.
Customer replies, internal notes and review requests stay together in the ticket.
Gleap iPhone Bugs board with status filters and issue cards.
Move issues forward.
See open bugs, work in progress and fixed issues from your phone.

Choose your app

Download Gleap from the official store for your device.
iPhone and iPad
Gleap Dashboard on the App Store.
Android
Gleap on Google Play.
macOS, Windows and Linux
Looking for the desktop app? See every Gleap download in one place.
About the mobile app
What is the Gleap mobile app?
A mobile help desk app lets your team manage customer tickets from a phone. Gleap brings your existing workspace to iOS and Android. It brings the inbox, boards and pipelines, Kai's questions for the team, Kai Code sessions and the updates feed to your phone or tablet, with push notifications.
Is the Gleap mobile app native or a web wrapper?
Native. Download Gleap Dashboard from the App Store or Gleap from Google Play. A home-screen shortcut to the web dashboard is no longer needed.
What can I do from the mobile app?
Read and reply to customer conversations, leave internal notes and threads, set type, assignee, team, status and priority, snooze tickets, work through boards and pipelines, answer Kai Resolve's questions, start and follow Kai Code sessions, review updates and mentions, and switch between workspaces.
Can I start a Kai Code session from my phone?
Yes. Open the ticket and choose Fix with Kai Code to open a prefilled session composer. Start the session and follow it from the app or the same ticket on the web. See how Kai Code works.
Does the app support push notifications?
Yes. Allow notifications when the app asks, and you will be told about new conversations, mentions, customer replies and Kai Code milestones while you are away from your desk. Change the permission later in iOS or Android system settings or in the app's notification settings.
Which devices are supported?
The app is available for iOS and Android. Check the App Store or Google Play listing for current device and operating-system requirements.
Can I use my existing Gleap account?
Yes. Sign in with the account you use on the web or desktop, then pick the workspace. Multiple workspaces switch without signing in again.
How do the mobile app, the desktop app and the web dashboard relate?
They are one workspace. Tickets, notes, assignments, Kai Code sessions and updates are the same everywhere. Use the phone for replies, triage and approvals on the go, and the web or desktop app for setup, analytics and longer work.
Is the mobile app the same as the Gleap mobile SDKs?
No. The mobile app is for your team. The mobile SDKs for iOS, Android, React Native, Flutter and Capacitor go into your product so your customers can chat and report bugs from it. See in-app bug reporting.
Is the mobile app included in my plan?
Sign in with your Gleap account to use your workspace from the mobile app. See pricing for plan details.
Your Gleap inbox, on your phone.
Download for iPhone & iPad
Get it on Google Play
4.6/5
on G2