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The AI answering service that picks up every call.

Day and night, from the same Kai as your chat.

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Kai Support picks up your phone line and voice calls in the widget, solves what it can and hands the rest to your team in the inbox. Every call becomes a ticket.

★ 4.6/5 on G2 Trusted by 4,500+ teams worldwide 7 days free. Cancel anytime.

Trusted by 4,500+ teams
The same Kai, on the phone. Kai Voice is Kai Support with a voice: the same knowledge, skills and hand-over rules as in chat and email. From Team, billed per minute from your AI balance.
Your phone lineVoice in the widgetYour team takes over
Kai Support · Phone

Answers your phone line.

Get a local number in the dashboard, or forward the number you have. Kai answers, says it is an AI and solves the call from your knowledge, or hands it to your team.

Kai Support · Widget

Talks in your widget.

Customers start a voice call with Kai in the widget on your website or app. Kai's words show as captions, and the call lands in the same ticket as the chat.

Kai Support → Your team

Your team takes over.

When Kai hands a call over, it rings your team with Kai's brief. Take it in the browser with hold, transfer, consult and a keypad.

Every call is a ticket.

Recorded, summarized and in your reports.
Call card and transcript
Each call lands in its ticket with Kai's summary, the recording and the transcript.
Recordings you control
Record calls and choose how long recordings are kept.
Reports on calls
Reports › Calls and Live calls show volume, who answered and calls running now.

Your rules for every line.

Who answers, where calls go and how they end.
Forward and voicemail
Forward calls to a phone number, or let the caller leave a voicemail.
Call customers back
Start an outbound call from a contact or a ticket, from the browser.
A cap on minutes
Set a monthly cap on Kai Voice minutes for each project.

Kai Voice pricing.

From Team, paid from your AI balance.

Voice calls in the widget: $0.075 a minute

Per started minute of a voice call with Kai in your widget.

Phone calls: $0.20 a minute

Per started minute, whoever talks: Kai, a teammate, a forwarded number or an outbound call. Ringing, waiting and hold music are free. Swiss mobile numbers cost $0.40 a minute.

Phone numbers: $5 a month

Per number. Pro and Enterprise include the first number.
About Kai Voice
What is Kai Voice?
Kai Voice is Kai Support on calls. It answers your phone line and voice calls in the Gleap widget from the same knowledge, skills and hand-over rules it uses in chat and email, and hands calls to your team in the inbox when it should.
Which plan includes Kai Voice?
Team, Pro and Enterprise. Calls and numbers are billed by usage from your AI balance. See pricing.
How much does Kai Voice cost?
Voice calls in the widget cost $0.075 per started minute. Phone calls cost $0.20 per started minute whoever talks, and $0.40 for Swiss mobile numbers. Phone numbers are $5 a month each; Pro and Enterprise include the first one. Ringing, waiting and hold music are free, and you can set a monthly cap on Kai Voice minutes.
Can I keep my existing phone number?
Yes. Forward your existing number to a Gleap line, or get a new local number in the dashboard.
Does the caller know they are talking to an AI?
Yes. Kai says it is an AI at the start of the call.
How does my team take calls?
In the inbox, in the browser. A handed-over call rings your team with Kai's summary; the teammate who accepts can hold, transfer, consult a colleague and use the keypad. Calls can also be forwarded to a phone number.
What happens after a call?
Every call is a ticket with a call card, the transcript, a summary and, if you record calls, the recording. Reports › Calls and Live calls show your call volume and the calls running now.
Can Kai Voice work as an AI receptionist?
Yes. Kai Voice answers your business line like a front desk: it greets callers, answers questions, books appointments through Calendly or Cal.com and puts callers through to your team. See the AI receptionist.
Kai Voice answers your calls.
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4.6/5
on G2