A Typeform alternative for in-app surveys and feedback.

In-app survey answers that turn into replies, requests and fixes.

Run NPS and in-app surveys inside your software, tied to the contact who answered, and connect each answer to the conversation, the feature request and the work that follows. Typeform stays the better builder for lead forms, quizzes and surveys outside your product.

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From a survey answer to a shipped change.
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Typeform vs Gleap at a glance. Gleap runs NPS and in-app surveys inside your software and connects each answer to the contact, the support conversation and the roadmap, from $149/month billed annually with unlimited seats; Typeform is a general form builder priced per plan with fixed users and monthly responses, from $28/month billed yearly for one user and 100 responses (checked September 26, 2026).
Compared
Gleap
Typeform
Plan
Best for
Gleap In-app surveys and NPS Software teams that want in-app surveys and NPS tied to support and the roadmap
Typeform Lead forms, quizzes, research Lead forms, quizzes and research that people answer from a link or an embed
Price
Gleap From $29/month Starter $29/month billed annually or $35 monthly; Team $149/month billed annually or $179 monthly with unlimited seats, Kai Support’s investigations and Kai Code; Pro $299/month ($359 monthly) adds advanced reports, LLM model choice, the SOC 2 report and priority support; AI usage separate. USD list prices, checked September 30, 2026
Typeform From $28/month Basic $28, Plus $56, Business $91 per month billed yearly; Growth Flow $266. USD list prices, checked September 26, 2026
Seats
Gleap Unlimited from Team Unlimited seats and projects from Team; Starter has 1 seat
Typeform 1 user on Basic 1 user on Basic, 3 on Plus, 5 on Business
Responses
Gleap Included from Team Surveys included from Team; plan usage limits apply
Typeform 100 a month on Basic 100, 1,000 or 10,000 a month on Basic, Plus and Business; forms go private at the limit
Product
AI
Gleap Kai Support on every plan Kai Support answers customers on every plan; an AI summary of each survey’s responses
Typeform AI form builder, every plan AI form builder on every plan; Clarify with AI on Talent, Growth and Enterprise; an MCP server
Question types
Gleap NPS, ratings, choices, text NPS, ratings, choices, priority selection, text and file upload
Typeform Conditional logic and lead workflows Conditional logic and lead workflows; AI follow-up questions on Talent, Growth and Enterprise
Where forms run
Gleap Web and mobile SDKs Widget or hosted link, on web and mobile SDKs
Typeform Links and embeds Links and embeds: inline, popups, sliders and side tabs; no native mobile SDKs documented
Bug reporting
Gleap In-app reports with logs In-app bug reports with a marked screenshot and console and network logs on every plan; replay from Team
Typeform No bug-report capture No bug-report capture listed
Feedback and roadmap
Gleap Votes and roadmap from Team Feature requests with votes, a public roadmap, and a changelog from Team, with Kai Copilot on every plan
Typeform No voting board or roadmap No voting board or roadmap listed
Trial and switching
Free plan or trial
Gleap 7-day free trial 7-day free trial on every plan, Starter from $29/month
Typeform Free plan, 10 responses Free plan with 1 user and 10 responses a month
Moving over
Gleap Rebuild surveys in Gleap Rebuild the in-app surveys you need in Gleap; keep your exports as the archive
Typeform CSV or XLSX export Responses export as CSV or XLSX, file uploads as a ZIP
Choose the form job. Typeform is a general form builder: lead forms, quizzes, research studies and conversational forms that people answer from a link or an embed. Gleap is built for the questions you ask people inside your product, where each answer can become a reply, a request or a fix. Pick the tool for the questions you ask, and keep both when the jobs differ.
Different units. Different scope.

USD list prices, monthly equivalent billed yearly, checked September 25, 2026. AI usage, add-ons and taxes excluded; features differ.

Gleap Team
$149 / month$149 / month$149 / month
Billed annually, or $179 month-to-month. Unlimited seats, projects and every Kai agent. Pro adds reports, LLM model choice and the SOC 2 report from $299/month.
In-app surveys and NPS
Shared inbox and Kai Support customer answers
Requests, roadmap and release updates
AI usage billed separately
Start free trial
Unlimited seats
Typeform Business
$91 / month$91 / month$91 / month
5 users and 10,000 responses a month. Plus is $56 with 3 users and 1,000 responses.
Unlimited typeforms and questions
Conditional logic, webhooks and integrations
Drop-off rates and conversion tracking
Basic at $28 and a Free plan start lower
See comparison details
Price the scope you need. Gleap Team is $149/month billed annually or $179 month-to-month, with unlimited seats, surveys and every Kai agent; Pro, at $299/month, adds advanced reports, LLM model choice, the SOC 2 report and priority support. AI usage is billed separately. Typeform prices per plan with a fixed number of users and a monthly response allowance, so count the people who build forms and the responses you expect each month.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai Support and Kai Copilot work on every plan; investigations and Kai Code come with Team. AI usage is billed separately on every plan.

Kai Support

Answers customers

Answers from your knowledge base and connected sources. From Team, it investigates hard tickets with logs, the click trail and your code.

Meet Kai Support

Kai Copilot

Works with your team

Press ⌘J on any page. It answers customers when you say yes, drafts articles, explains your numbers and, from Team, drafts the changelog when a fix ships. Your team sends what it drafts.

Meet Kai Copilot

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Ask at the right moment.

Event, page, audience, frequency.
Trigger a survey on an event your product sends, a page rule or a session condition, and narrow the audience with contact filters. Identified answers stay tied to the contact who gave them.
Explore in-app surveys

Answer the detractor.

Follow up from one workspace.
A low score with a comment can become a support ticket. Kai Support answers from your knowledge base, and your team replies to the contact behind the answer with the history in view.
Explore Kai Support

Link the answer to a request.

One response, one feature request.
A survey response with a repeated ask links to a feature request with votes and subscribers. The person who answered is on the request, so the follow-up reaches them.
Explore product feedback

Find the pattern in the answers.

Kai Copilot groups the same need.
Kai Copilot merges duplicate requests, links each to the customers who asked and drafts the changelog when it ships. Your team decides what belongs on the roadmap.
Explore feedback prioritization

Tell them what shipped.

Released, with voters updated.
Move the request through the public roadmap and release it with a message when the change is live. Subscribers hear back from the same workspace where they answered.
Explore the public roadmap
How teams use Gleap
“Everything is in the same place.”
Tridonic brought customer conversations, ticket routing, surveys, and AI support into one Gleap workspace.
Elif Kavas
Digital Customer Experience Platforms Specialist, Tridonic
“An essential part of our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
“This is an exceptionally good tool.”
Commonplace brought feedback, support, knowledge, and roadmap work into Gleap.
Benjy Meyer
Chief Product & Technology Officer, Commonplace
Your switching questions, answered. Form scope, plan pricing, response allowances and follow-up.
Act on what customers tell you.

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