A Typeform alternative for in-app surveys and feedback.

Answers that become product work. Run NPS and in-app surveys inside your software, tied to the contact who answered. Typeform stays the better builder for lead forms, quizzes and surveys outside your product; Gleap connects each in-app answer to the conversation, the feature request and the work that follows.

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From a survey answer to a shipped change.
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Typeform vs Gleap at a glance. Gleap runs NPS and in-app surveys inside your software and connects each answer to the contact, the support conversation and the roadmap, from $149/month billed annually with unlimited seats; Typeform is a general form builder priced per plan with fixed users and monthly responses, from $28/month billed yearly for one user and 100 responses (checked September 26, 2026).
Features
Gleap
Typeform
Best for
Gleap
Software teams that want in-app surveys and NPS tied to support and the roadmap
Typeform
Lead forms, quizzes and research that people answer from a link or an embed
Price
Gleap
Starter $29/month billed annually or $35 monthly; Team $149/month billed annually or $179 monthly with unlimited seats, Kai Resolve, Kai Code and Kai PM; Pro $299/month ($359 monthly) adds advanced reports, LLM model choice, the SOC 2 report and priority support; AI usage separate. USD list prices, checked September 30, 2026
Typeform
Basic $28, Plus $56, Business $91 per month billed yearly; Growth Flow $266. USD list prices, checked September 26, 2026
Seats
Gleap
Unlimited seats and projects from Team; Starter has 1 seat
Typeform
1 user on Basic, 3 on Plus, 5 on Business
Responses
Gleap
Surveys included from Team; plan usage limits apply
Typeform
100, 1,000 or 10,000 a month on Basic, Plus and Business; forms go private at the limit
AI
Gleap
Kai Support answers customers on every plan; an AI summary of each survey’s responses
Typeform
AI form builder on every plan; Clarify with AI on Talent, Growth and Enterprise; an MCP server
Question types
Gleap
NPS, ratings, choices, priority selection, text and file upload
Typeform
Conditional logic and lead workflows; AI follow-up questions on Talent, Growth and Enterprise
Where forms run
Gleap
Widget or hosted link, on web and mobile SDKs
Typeform
Links and embeds: inline, popups, sliders and side tabs; no native mobile SDKs documented
Bug reporting
Gleap
In-app bug reports with a marked screenshot and console and network logs on every plan; replay from Team
Typeform
No bug-report capture listed
Feedback and roadmap
Gleap
Feature requests with votes, a public roadmap, a changelog and Kai PM from Team
Typeform
No voting board or roadmap listed
Free plan or trial
Gleap
7-day free trial on every plan, Starter from $29/month
Typeform
Free plan with 1 user and 10 responses a month
Moving over
Gleap
Rebuild the in-app surveys you need in Gleap; keep your exports as the archive
Typeform
Responses export as CSV or XLSX, file uploads as a ZIP
Choose the form job. Typeform is a general form builder: lead forms, quizzes, research studies and conversational forms that people answer from a link or an embed. Gleap is built for the questions you ask people inside your product, where each answer can become a reply, a request or a fix. Pick the tool for the questions you ask, and keep both when the jobs differ.
Different units. Different scope.
USD list prices, monthly equivalent billed yearly, checked September 25, 2026. AI usage, add-ons and taxes excluded; features differ.
Gleap Team
$149 / month$149 / month$149 / month
Billed annually, or $179 month-to-month. Unlimited seats, projects and every Kai agent. Pro adds reports, LLM model choice and the SOC 2 report from $299/month.
In-app surveys and NPS
Shared inbox and Kai Support customer answers
Requests, roadmap and release updates
AI usage billed separately
Start free trial
Unlimited seats
Typeform Business
$91 / month$91 / month$91 / month
5 users and 10,000 responses a month. Plus is $56 with 3 users and 1,000 responses.
Unlimited typeforms and questions
Conditional logic, webhooks and integrations
Drop-off rates and conversion tracking
Basic at $28 and a Free plan start lower
See comparison details
Price the scope you need. Gleap Team is $149/month billed annually or $179 month-to-month, with unlimited seats, surveys and every Kai agent; Pro, at $299/month, adds advanced reports, LLM model choice, the SOC 2 report and priority support. AI usage is billed separately. Typeform prices per plan with a fixed number of users and a monthly response allowance, so count the people who build forms and the responses you expect each month.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai Support is on every plan; Kai Resolve, Kai Code and Kai PM are on Team and up. AI usage is billed separately on every plan.

Kai Support

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai Support

Kai Resolve

Investigates hard tickets

Reads logs, the click trail, screenshots and code. Returns findings and prepares coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Ask at the right moment.

Event, page, audience, frequency.
Trigger a survey on an event your product sends, a page rule or a session condition, and narrow the audience with contact filters. Identified answers stay tied to the contact who gave them.
Explore in-app surveys

Answer the detractor.

Follow up from the same workspace.
A low score with a comment can become a support ticket. Kai Support answers from your knowledge base, and your team replies to the contact behind the answer with the history in view.
Explore Kai Support

Link the answer to a request.

One response, one feature request.
A survey response with a repeated ask links to a feature request with votes and subscribers. The person who answered is on the request, so the follow-up reaches them.
Explore product feedback

Find the pattern in the answers.

Kai PM groups the same need.
From Team, Kai PM groups related feedback into one cluster, finds duplicates and scores requests by demand, revenue, fit and effort. Your team decides what belongs on the roadmap.
Explore Kai PM

Tell them what shipped.

Released, with voters updated.
Move the request through the public roadmap and release it with a message when the change is live. Subscribers hear back from the same workspace where they answered.
Explore the public roadmap
How teams use Gleap
“Everything is in the same place.”
Tridonic brought customer conversations, ticket routing, surveys, and AI support into one Gleap workspace.
Elif Kavas
Digital Customer Experience Platforms Specialist, Tridonic
“An essential part of our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
“This is an exceptionally good tool.”
Commonplace brought feedback, support, knowledge, and roadmap work into Gleap.
Benjy Meyer
Chief Product & Technology Officer, Commonplace
Your switching questions, answered. Form scope, plan pricing, response allowances and follow-up.