The Typeform alternative.

Answers that become product work. Run NPS and in-app surveys inside your software, tied to the contact who answered. Gleap connects each response to the conversation, the feature request and the work that follows. Typeform stays the better builder for lead forms, quizzes and surveys outside your product.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Trusted by 4,500+ teams, from startups to global businesses
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23
Working hours per teammate
Route by availability, not by who is online.
18
Slack thread sync
Mirror replies into the Slack thread.
11
Custom ticket fields
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Feature requests128 Most votedHighest score
  • 23
    Working hours per teammate
    Tobias · 4 comments
    Ideas
  • 12
    Set support hours for each agent
    Nina · 1 comment
    Ideas
  • 6
    Out-of-office schedule per person
    Jonas · 1 comment
    Ideas
  • 31
    Dark mode for the widget
    Mara · 9 comments
    Planned
Reading 3 requests and 6 conversations
Draft spec· for review
Working hours per teammate
41 votes3 requests 6 conversations
Ask for changesReview spec
From a survey answer to a shipped change.
Compare plans
Choose the form job. Typeform is a general form builder: lead forms, quizzes, research studies and conversational forms that people answer from a link or an embed. Gleap runs surveys inside your software product and connects each answer to the contact, the conversation and the product work. Pick the tool for the questions you ask, and keep both when the jobs differ.
Different units. Different scope.
USD monthly equivalent, billed yearly. AI usage, add-ons and taxes excluded; features differ.
Gleap Team
$149 / month
Unlimited seats and projects. Pro adds Resolve, Code and PM.
In-app surveys and NPS from Team
Shared inbox and Kai customer answers
Requests, roadmap and release updates
AI usage through prepaid credits
Start 14-day free trial
Unlimited seats
Typeform Business
$91 / month
5 users and 10,000 responses a month. Plus is $56 with 3 users and 1,000 responses.
Unlimited typeforms and questions
Conditional logic, webhooks and integrations
Drop-off rates, conversion tracking, Clarify with AI
Basic at $28 and a Free plan start lower
See comparison details
Price the scope you need. Gleap Team is $149/month billed annually or $179 month-to-month, with unlimited seats; surveys are included from Team. Pro is $299/month billed annually and adds Resolve, Code and PM, with AI usage billed separately. Typeform prices per plan with a fixed number of users and a monthly response allowance, so count the people who build forms and the responses you expect each month.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai is available on every plan; Resolve, Code and PM are included in Pro and Enterprise. AI usage is billed separately.

Kai

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai

Kai Resolve

Investigates hard tickets

Reads session evidence, logs and code. Returns findings and creates coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Ask at the right moment.

Event, page, audience, frequency.
Trigger a survey on an event your product sends, a page rule or a session condition, and narrow the audience with contact filters. Identified answers stay tied to the contact who gave them.
Explore in-app surveys
  • TriggerEvent onboarding_completed
  • AudienceSigned up more than 7 days ago
  • PagesURL contains /app/
  • How oftenSent once
LiveOnboarding survey · 193 responses
KaiOur bot will reply instantly
Kai
Hey 👋! I'm here to assist you. How can I help you?
a few seconds ago
How do I invite a teammate?
Kai
Thinking…
AIjust nowWas this helpful?
Can a teammate help me?
Kai
I'll bring in the team.
LukasLukas
Hi, I'm Lukas. Happy to help!
just now
Write a reply…

Answer the detractor.

Follow up from the same workspace.
A low score with a comment can become a support ticket. Kai answers from your knowledge base, and your team replies to the contact behind the answer with the history in view.
Explore Kai

Link the answer to a request.

One response, one feature request.
A survey response with a repeated ask links to a feature request with votes and subscribers. The person who answered is on the request, so the follow-up reaches them.
Explore product feedback
Survey response

“Let us set working hours for each teammate.”

24
Team working hoursPlanned
Same need· 3 requests
  • 23
    Working hours per teammate
    Tobias · 4 comments
    Ideas
  • 12
    Set support hours for each agent
    Nina · 1 comment
    Ideas
  • 6
    Out-of-office schedule per person
    Jonas · 1 comment
    Ideas
Across 6 support conversations41 votes

Find the pattern in the answers.

Kai PM groups the same need.
Kai PM groups related feedback into one cluster, finds duplicates and scores requests by demand, revenue, fit and effort. Your team decides what belongs on the roadmap.
Explore Kai PM

Tell them what shipped.

Status to Released, subscribers notified.
Move the request through the public roadmap and set it to Released when the change is live. Subscribers hear back from the same workspace where they answered.
Explore the public roadmap
24
Working hours per teammate
12 May, #146960
Planned #routing
How teams use Gleap
“Everything is in the same place.”
Gleap has transformed how Tridonic manages customer experience by streamlining feedback, support, and automation.
Elif Kavas
DX, Tridonic
“Essential to our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
“Super-fast turnaround on feature requests.”
Transaction Network Services highlights Gleap’s turnaround on new feature requests as part of reducing errors in the product.
Martin Hardman
Transaction Network Services
Your switching questions, answered. Form scope, plan pricing, response allowances and follow-up.
Act on what customers tell you.
4.6/5
on G2