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The fonio alternative with every channel included.

Phone, chat, email and WhatsApp. One Kai, one inbox.

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fonio answers your phone. Gleap answers your phone, chat, email, WhatsApp and Instagram with one AI agent, puts every call and conversation in one inbox and hands the hard ones to your team. Phone calls cost $0.20 a minute from your AI balance.

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Chat and voice in the widget
Call both with your five most common questions before deciding.
Compare
fonio vs Gleap at a glance. fonio is an AI phone assistant from Vienna, founded in 2024, with separate subscriptions for the phone (from €99 a month billed yearly with 1,000 minutes), WhatsApp (from €67) and a chatbot (from €42), and email marked as coming soon. Gleap is one support system: Kai answers on the phone, in chat, email, WhatsApp and Instagram from the same knowledge, with the inbox and help center included from $149 a month billed yearly (both checked October 28, 2026).
Compared
Gleap
fonio
Phone
Channels
Gleap Every channel, one Kai Phone, voice in the widget, chat, email, WhatsApp, Instagram, Messenger, Telegram and Slack, answered by one Kai
fonio Phone; the rest extra Phone; WhatsApp and a chatbot as separate subscriptions; email coming soon
Phone calls
Gleap $0.20 per minute $0.20 per started minute from your AI balance, from Team; ringing, waiting and hold are free
fonio From €99 a month Solo €99 a month billed yearly with 1,000 minutes; Team €299 with 3,600; extra minutes €0.15
Phone numbers
Gleap $5 a month each $5 a month each; Pro and Enterprise include the first
fonio €9 a month each €9 a month each; Solo includes one, Team three
Support
Inbox and tickets
Gleap Included Included: every call becomes a ticket with the recording, transcript and summary
fonio Not included Not included; calls are summarized by email or sent to your own tools
Hand-over to your team
Gleap Live in the inbox Kai rings your team in the inbox with its summary; take the call in the browser with hold, transfer and keypad
fonio Call forwarding Call forwarding to a number you set
Help center
Gleap Included
fonio Not included
AI on chat and email
Gleap Every plan Kai Support on every plan, an estimated under $0.05 per resolution
fonio Chatbot from €42 a month Chatbot from €42 a month with 100 conversations; email coming soon
Plan
Seats
Gleap Unlimited from Team
fonio 1 on Solo 1 user on Solo, unlimited on Team
Security
Gleap SOC 2 Type II SOC 2 Type II audited, GDPR, EU or US data residency
fonio GDPR, EU servers GDPR and EU AI Act badges, servers in Nuremberg
Try it
Gleap 7-day free trial 7-day free trial on every plan
fonio 30-day money-back 30-day money-back guarantee

Every call becomes a ticket.

Recorded, summarized, searchable.
Each call lands in the inbox with Kai's summary, the recording and the transcript. Your team sees the call next to the customer's chats and emails, and calls show up in your reports.
Explore Kai Voice

One Kai on every channel.

Same knowledge, phone and chat.
Kai answers calls, chats, emails and WhatsApp messages from the same help center, skills and hand-over rules. Teach it once and every channel gets better.
Explore multichannel support

Your team takes the hard calls.

With Kai's summary.
When Kai hands a call over, it rings your team in the browser with its summary. Hold, transfer, consult a colleague or forward to a phone number, and call customers back from the ticket.
See how hand-overs work

Choose by the job.

Both answer calls. The rest decides.

Only phone calls, with deep telephony.

fonio is built for the phone: a large voice catalog, outbound calling campaigns and a SIP trunk into your phone system.

Phone plus chat, email and WhatsApp.

Gleap answers all of them with one Kai and one inbox, with the help center and unlimited seats from Team.

Test both on real calls.

Call each with your five most common questions. Compare the answers, the hand-overs and what each bills.
Your fonio questions, answered. Pricing, numbers, languages and moving over.
fonio and Gleap
Why choose Gleap as a fonio alternative?
Gleap answers every channel with one AI agent. Kai answers your phone with Kai Voice, and the same Kai answers chat, email, WhatsApp and Instagram from one knowledge base. Every call and conversation lands in one inbox, with the help center, unlimited seats and team tools included from Team.
How much does fonio cost?
On October 28, 2026, fonio's pricing page listed the AI phone assistant at €99 a month billed yearly (€119 monthly) with 1,000 minutes on Solo, €299 (€359) with 3,600 minutes on Team and from €539 on Scale, prices excluding VAT. Extra minutes cost €15 per 100 and extra numbers €9 a month. The WhatsApp bot starts at €67 and the AI chatbot at €42 a month billed yearly.
How much does Kai Voice cost?
Phone calls cost $0.20 per started minute, whoever talks, and $0.40 for Swiss mobile numbers. Voice calls in the widget cost $0.075 a minute. Numbers are $5 a month each; Pro and Enterprise include the first. Ringing, waiting and hold are free, and you can cap Kai Voice minutes per month. Kai Voice comes with Team at $149 a month billed yearly.
Can I keep my phone number?
Yes. Forward your existing number to a Gleap line, or get a new local number in the dashboard.
Does the caller know they are talking to an AI?
Yes. Kai says it is an AI at the start of the call, and every call is recorded and summarized in its ticket so your team can check it.
Can we move from fonio to Gleap?
Yes. Point your number to a Gleap line, connect your website and help articles so Kai answers from the same knowledge, and add the chat widget, email and WhatsApp when you are ready. Talk to us about your setup.
Every call, chat and email.
One Kai, one inbox.
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4.6/5
on G2

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