Best Feature Request Tools in 2026: 9 Voting and Roadmap Tools Compared

The best feature request tools in 2026 are Gleap for requests that arrive with the support conversation behind them, Canny for a dedicated voting board, Featurebase for a low-cost portal with a changelog and help center, Productboard for product teams that plan against objectives, Aha! Ideas for teams already planning in Aha!, UserVoice for enterprise feedback programs, Frill for a simple flat-priced board, FeedBear for a board priced by team members and ProductLift for an inexpensive board with a changelog.

A feature request tool collects ideas from customers and teammates, lets people vote and comment, and tells them when a request changes status. Most also offer a public roadmap and a changelog. Gleap publishes this list and makes one of the tools on it. Each entry has a best-for line, a dated price and its trade-offs, including ours.

Feature Request Tools at a Glance

USD list prices from each vendor’s pricing page, checked on September 25 and 26, 2026. Entry price is the cheapest paid plan unless noted; check current terms before you buy.

What to Look For in a Feature Request Tool

Good feature request software should help your team:

• Collect ideas from users, support conversations and sales calls without creating duplicates everywhere.
• Let customers vote, comment and follow progress.
• Connect each request to the customer and account behind it.
• Separate public roadmap communication from internal planning.
• Notify voters when a request changes status or ships.
• Integrate with Jira, Linear, GitHub, Slack or your CRM.

If the tool is disconnected from support, requests get trapped in inboxes and call notes. If it is too open, it becomes a public backlog your team cannot maintain.

The 9 Best Feature Request Tools in 2026

1. Gleap: Best for Feature Requests Connected to Support Conversations

Best for: SaaS teams whose feature requests arrive through chat, bug reports and surveys, and who want them next to the customer behind each one.

Gleap’s feature request software gives customers a portal and an in-app widget to submit ideas, vote and comment, and a public roadmap on your own domain. A teammate can link a support ticket to a request from the ticket sidebar, which adds that customer’s vote. New requests are compared by meaning with existing ones, and the widget shows similar requests before a customer submits. Updates you post on a request are emailed to everyone who voted, and a changelog tells customers what shipped.

On Team and up, Kai Copilot merges duplicate requests, links each to the customers who asked and drafts the changelog when it ships; your team decides. For an approved request, Build with Kai starts a Kai Code session that opens a pull request your engineers review.

Pricing (checked September 30, 2026): feature requests and the public roadmap are on Team at $149 per month billed annually ($179 monthly), with unlimited seats; changelogs come with Team too. AI usage is billed separately (Gleap pricing).

Limitations: Starter has no feature requests or roadmap; every plan starts with a 7-day free trial. If a voting board is the whole job, a dedicated board costs less. Gleap is not a portfolio planning tool with objectives and capacity planning.

2. Canny: Best Dedicated Voting Board

Best for: product teams that already have support covered and want a standalone board for feature requests.

Canny gives customers a public board to submit ideas, vote and comment, and notifies them when a request changes status. Teams weigh requests with custom prioritization factors and publish a changelog. On every plan, its AI captures feedback from connected sources such as support conversations, removes duplicates and triages it.

Pricing (checked September 26, 2026): free for 25 tracked users; Pro from $79 per month billed annually for 100 tracked users, or $99 monthly (Canny pricing).

Limitations: priced by tracked users, so cost grows with the number of people who give feedback. It is not a help desk or bug reporting tool. Compare Canny and Gleap.

3. Featurebase: Best Low-Cost Portal With a Changelog

Best for: early-stage teams that want feedback boards, a roadmap, a changelog and a help center in one inexpensive tool.

Featurebase combines feedback boards with voting, a public roadmap, a changelog, surveys, a help center and a support inbox with its AI agent, Fibi.

Pricing (checked September 26, 2026): a free plan for one seat; Growth from $29 per seat per month billed annually, plus $0.49 per resolution by Fibi (Featurebase pricing).

Limitations: priced per seat, so cost grows with the number of teammates who manage feedback. Compare Featurebase and Gleap.

4. Productboard: Best for Planning Against Objectives

Best for: product organizations with a dedicated product management process.

Productboard is a product management system. It collects feedback notes and insights, links them to a feature hierarchy, and supports prioritization frameworks, roadmap views and customer portals. Spark, its AI agent, helps with insights and specs.

Pricing (checked September 25, 2026): Plus $19 and Business $59 per maker per month billed annually ($25 and $75 monthly), with a two-maker minimum on Business and 25 contributors in total below Enterprise (Productboard pricing).

Limitations: more planning depth than a small team needs, priced per maker, and it does not run customer support or capture bug reports. Compare Productboard and Gleap.

5. Aha! Ideas: Best for Teams Already Planning in Aha!

Best for: product teams that plan in Aha! Roadmaps and want customer ideas in the same system.

Aha! Ideas runs ideas portals where customers and teammates submit and vote on ideas. The Advanced plan adds proxy voting, polls, in-app widgets for idea submission and portal pages that publish a roadmap. Its AI assistant finds similar ideas and merges duplicates (Aha! Ideas pricing).

Pricing (checked September 26, 2026): Ideas Essentials costs $39 per user per month billed annually ($49 monthly), with a minimum of three paid users; Ideas Advanced costs $59 billed annually ($74 monthly). There is a 30-day trial and no free plan.

Limitations: the in-app widget and roadmap pages need Advanced, and per-user pricing adds up for larger product teams.

6. UserVoice: Best for Enterprise Feedback Programs

Best for: larger B2B companies that manage feedback across product, customer success and sales.

UserVoice runs feedback portals with votes and status subscriptions, embedded feedback, a Chrome extension and Slack capture, AI themes and summaries, and an internal roadmap with public statuses that notify supporters. It connects to Salesforce, Gainsight, Jira, Zendesk and Azure DevOps.

Pricing (checked September 26, 2026): no published prices. Plans are quoted after a demo, based on feedback volume, tools and integrations, never per seat (UserVoice pricing).

Limitations: quote-only pricing and a sales-led trial. Compare UserVoice and Gleap.

7. Frill: Best for a Simple Flat-Priced Board

Best for: small teams that want idea voting, a roadmap and announcements at one flat price.

Frill offers idea voting, a roadmap, announcements, short surveys and bug management through an embeddable widget. A browser extension drafts an idea from feedback you highlight in a help desk ticket (Frill).

Pricing (checked September 26, 2026): Startup costs $25 per month on monthly billing, less billed yearly, with 50 ideas and one survey. Every paid plan has unlimited admins and widgets, and there is a 14-day trial instead of a free plan (Frill pricing).

Limitations: the entry plan caps ideas at 50, and no native mobile SDK is listed.

8. FeedBear: Best for a Board Priced by Team Members

Best for: teams that want a simple board, roadmap and changelog without paying per voter.

FeedBear keeps feedback simple: a board, a roadmap and a changelog, with unlimited end users on every plan.

Pricing (checked September 25, 2026): flat plans by team members: Lite $15, Startup $40, Business $82 and Enterprise $249 per month billed annually (FeedBear pricing).

Limitations: a focused board with less segmentation and support context than larger tools. Compare FeedBear and Gleap.

9. ProductLift: Best Inexpensive Board With a Changelog

Best for: solo founders and small teams that want voting, a roadmap, a changelog and a knowledge base on a small budget.

ProductLift covers feature voting, a public roadmap, a changelog and a knowledge base, with a widget so users can submit feedback without leaving your app. Every plan includes unlimited end users and 250 AI credits a month.

Pricing (checked September 26, 2026): Starter costs $19 per month billed yearly ($29 monthly) with two admins; extra admins cost $15 per month each. There is a 14-day trial instead of a free plan (ProductLift pricing).

Limitations: priced by admins, and no mobile SDK or bug reports with screenshots are listed.

How to Manage Feature Requests

1. Collect in one place. Bring requests from the widget, the portal, support conversations and sales calls into one list, linked to the customer who asked.
2. Merge duplicates. Customers describe the same need in different words. Merge them so votes and comments add up.
3. Add context. Record who asked: plan, revenue, segment and the problem behind the request.
4. Review on a rhythm. Look at new requests every week and give each a status, such as under review, planned, in progress, shipped or declined.
5. Score beyond votes. Weigh demand against revenue, strategic fit and effort. Votes are a signal, not the decision.
6. Close the loop. Tell everyone who voted when a request ships or when you decide not to build it. See how Gleap closes the loop.

Some feature requests are really bugs, onboarding gaps or documentation problems. Reading them next to support conversations and bug reports makes that easier to spot.

Bottom Line

If you only need a public board, Canny, Featurebase, Frill, FeedBear or ProductLift can do the job. If you need product planning depth, Productboard and Aha! Ideas are stronger, and UserVoice fits enterprise programs.

If you want feature requests, support conversations, bug reports, surveys and roadmap updates in one customer workflow, Gleap is the most complete option on this list, with the trade-offs named above. For the wider category, see the best customer feedback tools.