The UserVoice alternative.

Feedback ends in shipped work: feature requests, support conversations and bug reports share one workspace on published plans, and every customer who asked hears back when it ships. Team includes the feedback portal, public roadmap and unlimited seats. Kai Copilot merges duplicate requests, links each to the customers who asked and drafts the changelog when it ships and Kai Code does reviewed code work; both bill for the work they do. Test it with the requests your customers actually send.

UserVoice fits larger product, customer success and revenue teams that want feedback weighed against account and revenue data from Salesforce or Gainsight, captured by customer-facing teams through a Chrome extension, Slack and a branded portal, and rolled out with onboarding support from UserVoice. Choose Gleap when feedback should sit next to support conversations and bug reports, when you want published pricing, and when, from Team, a request can become reviewed code work.

Feedback tools to compare with UserVoice include Canny, Productboard, Featurebase and FeedBear, most with published prices. Gleap fits when feedback should sit next to support conversations and bug reports, and when, from Team, an approved request can become reviewed code work.

UserVoice does not publish prices. Its pricing page says plans are based on feedback volume, the tools you use and the integrations you connect, never by seat, and a 30-day trial workspace follows a demo. Checked September 26, 2026. Request a quote for your volume and compare it with Gleap’s published plans.

Gleap Starter is $29/month billed annually ($35 monthly) for one seat. Team is $149 per month billed annually or $179 month-to-month, with unlimited seats and projects, the feedback portal, public roadmap, changelog, support inbox and every Kai agent; Pro at $299/month adds advanced reports, LLM model choice, the SOC 2 report and priority support. AI usage is billed separately. USD list prices, checked September 30, 2026.

Yes. UserVoice’s homepage describes AI that detects patterns, summarizes ideas and answers natural-language questions about your feedback, with account context attached. Kai Copilot merges duplicate requests, links each to the customers who asked and drafts the changelog when it ships; your team decides what belongs on the roadmap.

Kai Copilot links each request to the customers who asked and their revenue, so your team can weigh it. UserVoice connects to Salesforce and Gainsight to add B2B account and revenue context to feedback. If CRM-based revenue weighting is central to your process, test it with your own data in both products.

UserVoice focuses on feedback. Its Zendesk integration lets support teams pass customer problems and feature gaps to the product team. Gleap includes the help desk itself: an inbox with live chat, Kai Support answers and in-app bug reports on every plan, plus email, a help center and unlimited seats from Team.

Yes. UserVoice lists Jira and Azure DevOps integrations to keep product and engineering in sync. From Team, Gleap can start a coding session from a feature request: Kai Code plans the change, writes and tests code and opens a pull request, and your engineers review and merge.

Export your ideas, comments and votes from UserVoice before you cancel, and confirm what happens to your portal address. Gleap’s CSV import creates feature requests with status, upvote count and the requester’s email, plus your own fields. The import carries vote counts, not the list of voters, so plan how you will tell existing supporters where to follow updates.

In Gleap, customers who vote on a request subscribe to its updates, and you can share progress on the public roadmap and publish release notes in the changelog. Request subscribers and changelog subscribers are separate audiences, so choose the update that fits the work you shipped.

Gleap publishes this comparison. UserVoice’s homepage, pricing, take-action, integrations and security pages were checked on September 25, 2026, and its pricing, capture and export pages were rechecked on September 26, 2026. Gleap claims follow current product and plan evidence, including its CSV import fields. Customer quotations describe their attributed experience, not a migration from UserVoice.

Yes. Test during the 7-day free trial while UserVoice stays live. The feedback portal and public roadmap come with Team and up, so compare plans before you move the portal, and review the Trust Center before moving customer data.