The Beamer alternative.

Updates connected to the work. Publish release notes, collect requests and run NPS surveys in the workspace where customers ask questions. Gleap keeps each update tied to the request, the conversation and the work behind it.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Trusted by 4,500+ teams, from startups to global businesses

Changelogs

Stay up to date with the latest changes and enhancements.

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AI-suggested changelogs

AI-suggested changelogs

Start with a draft from your shipped work. Review, edit, and publish when you’re ready.

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More control over your inbox

Schedule replies and keep conversations moving.

Reports now export to CSV.See what is new
New report

Roadmap

See what we’re working on and what’s coming next.

Planned 31

Richer Jira (and Linear) Sync: Link, Track, and Customize Issues from Gleap

Also, other setting for integration would be nice: - set labels for tickets (like environment label) - set reporter, maybe we can identify the user and have it as reporter (this tool is used by internal employees) - define a description template for Jira ticket

Auto-detect host app dark/light mode for Gleap widget theme

Auto-detect host app dark/light mode for Gleap widget theme Customer asks if Gleap can detect whether the app (or widget host) is in dark mode or light mode and automatically switch the widget theme accordingly.

Add support for regional public holidays in operating hours settings

Add support for regional public holidays in operating hours settings Select Public Holiday for our Federal State. And create custom holiday for our company e.g. company party.

In progress 2

Team working hours

Set availability per agent and route conversations by working hours.

Bulk CSV export

Export tickets and contacts in one go.

Released 43

Tables in Knowledge Base

How can I insert a table in Gleap KB editor? I need to insert pricing...

Send Later + Undo Send for Support Replies (with scheduling)

Hello, it happens that customer tickets are being handled from our team.

Gleap widget apps

Add the ability to support custom widget apps.

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From the request to the release note, with the conversation attached.
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Choose where updates belong. Beamer is a focused changelog and product communication tool, with Feedback and NPS as add-ons and Userflow onboarding beside it. Gleap puts release notes, requests and surveys in the workspace where customers ask questions and engineers ship. Choose the scope your team needs.
Different units. Different scope.
USD monthly equivalent, billed annually. AI usage, MAU bundles, add-ons and taxes excluded; features differ.
Gleap Team
$149 / month
Unlimited seats and projects. Pro adds Resolve, Code and PM.
Changelog, news and in-app banners
Requests, voting and public roadmap
Kai support, shared inbox and help center
NPS and in-app surveys
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Connected workspace
Beamer Pro
$99 / month
10,000 monthly active users and unlimited teammates. $119 on monthly billing.
In-app and standalone changelog
Boosted announcements and inbox
Feedback add-on at $99 / month
NPS add-on at $99 / month
See comparison details
Price the scope you need. Gleap Team starts at $149/month billed annually with unlimited seats and projects. Pro starts at $299/month and includes Resolve, Code and PM; AI usage is separate. Beamer prices its changelog by monthly active users, from a free plan to Scale at $249/month, with Feedback and NPS as $99/month add-ons and Userflow onboarding priced separately.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai is available on every plan; Resolve, Code and PM are included in Pro and Enterprise. AI usage is billed separately.

Kai

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai

Kai Resolve

Investigates hard tickets

Reads session evidence, logs and code. Returns findings and creates coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Answer beside the announcement.

Questions land in the conversation.
A release note raises a question, and Kai answers from your help center and connected sources. Your team joins when the answer needs a person.
Explore Kai
KaiOur bot will reply instantly
Kai
Hey 👋! I'm here to assist you. How can I help you?
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How do I invite a teammate?
Kai
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23
Working hours per teammate
Route by availability, not by who is online.
18
Slack thread sync
Mirror replies into the Slack thread.
11
Custom ticket fields
Request a feature

Keep the reason with the vote.

Requests carry the conversation.
Customers vote and describe the use case inside your product. Support links the conversation to the same request, so the roadmap decision has more than a count.
Explore product feedback

Build from the request.

A pull request to review.
Choose Build with Kai to open a coding session from a feature request. Kai Code plans the change and opens a pull request; your engineers review, merge and release.
Explore Kai Code
Planned
84
Match the app theme22 people want this · $3.0k MRR
Build with Kai
Suggest changelogsAuto-scan · weekly
Kai Code Verify and evidence

Check coding changes with collected evidence.

× DismissCreate draft
✓ High confidence3 pull requestsPreview ⌄

Draft the note from the work.

Publish once, reach three places.
Changelog drafts start from merged pull requests and released requests. Publish once: subscribers get the email, users see the in-app pop-up, and the entry stays in the widget and on your portal.
Explore release notes

Tell the people who asked.

Subscribers hear when it ships.
Move the request to Released and its subscribers get the update. Kai PM helps triage and score requests along the way; your team decides what belongs on the roadmap.
Explore the public roadmap
24
Working hours per teammate
12 May, #146960
Planned #routing
How teams use Gleap
“Everything is in the same place.”
Gleap has transformed how Tridonic manages customer experience by streamlining feedback, support, and automation.
Elif Kavas
DX, Tridonic
“Essential to our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
“Super-fast turnaround on feature requests.”
Transaction Network Services highlights Gleap’s turnaround on new feature requests as part of reducing errors in the product.
Martin Hardman
Transaction Network Services
Your switching questions, answered. Changelog, feedback, NPS, push, pricing and migration.
Close the loop after each release.
4.6/5
on G2