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The LaunchNotes alternative.

Connect the release to the request. Gleap keeps feature requests, the roadmap, the changelog and the customer conversation in one workspace. Subscribers hear when their request ships, and your team decides what to announce.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
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Trusted by 4,500+ teams, from startups to global businesses
Release notes
Public roadmap
Subscriber updates
Customer conversation

Changelogs

Stay up to date with the latest changes and enhancements.

Subscribe to updates
AI-suggested changelogs

AI-suggested changelogs

Start with a draft from your shipped work. Review, edit, and publish when you’re ready.

🔥   🎉   💯 Write a comment…

More control over your inbox

Schedule replies and keep conversations moving.

Roadmap

See what we’re working on and what’s coming next.

Planned 31

Richer Jira (and Linear) Sync: Link, Track, and Customize Issues from Gleap

Also, other setting for integration would be nice: - set labels for tickets (like environment label) - set reporter, maybe we can identify the user and have it as reporter (this tool is used by internal employees) - define a description template for Jira ticket

Auto-detect host app dark/light mode for Gleap widget theme

Auto-detect host app dark/light mode for Gleap widget theme Customer asks if Gleap can detect whether the app (or widget host) is in dark mode or light mode and automatically switch the widget theme accordingly.

Add support for regional public holidays in operating hours settings

Add support for regional public holidays in operating hours settings Select Public Holiday for our Federal State. And create custom holiday for our company e.g. company party.

In progress 2

Team working hours

Set availability per agent and route conversations by working hours.

Bulk CSV export

Export tickets and contacts in one go.

Released 43

Tables in Knowledge Base

How can I insert a table in Gleap KB editor? I need to insert pricing...

Send Later + Undo Send for Support Replies (with scheduling)

Hello, it happens that customer tickets are being handled from our team.

Gleap widget apps

Add the ability to support custom widget apps.

24
Working hours per teammate
12 May, #146960
Planned #routing
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From the request to the release note the customer reads.
Compare plans
Choose where announcements belong. LaunchNotes is a dedicated release communication platform: drafts from Jira, segmented announcements, private pages and internal change coordination. Gleap connects the changelog and roadmap to feature requests, support conversations and engineering work. Choose the scope your team needs.
Different scope. Different entry price.
USD monthly equivalent, billed annually. AI usage, add-ons and taxes excluded; features differ.
Gleap Team
$149 / month
Unlimited seats and projects. Pro adds Resolve, Code and PM.
Changelog, roadmap and feature requests
Customer support inbox and Kai
In-app news, pop-ups and bug reports
Separate prepaid AI usage
Start 14-day free trial
Connected workspace
LaunchNotes Growth
$249 / month
2 users and 1 LaunchNotes page. Premium is custom priced.
Release notes, roadmap and feedback
Smart Draft AI and MCP server
SSO, JWT and 5,000 emails a month
Jira, Slack and Intercom integrations
See comparison details
Price the scope you need. Gleap Team starts at $149/month billed annually or $179 month-to-month, with unlimited seats and projects. Pro starts at $299/month and includes Resolve, Code and PM; AI usage is separate. LaunchNotes Growth is $249/month billed annually with two users and one page; Premium is quoted. Count the users and pages you need before comparing totals.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai is available on every plan; Resolve, Code and PM are included in Pro and Enterprise. AI usage is billed separately.

Kai

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai

Kai Resolve

Investigates hard tickets

Reads session evidence, logs and code. Returns findings and creates coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Announce inside the product.

Reach the customers a change affects.
Send a release update as an in-app message to the customers it affects, with audience rules you set. Replies arrive in the same inbox as their questions.
Explore in-app messaging
Hi Tobias, CSV export is live for your workspace. Want a quick walkthrough? Lukas•just now
1
Planned3
24
Working hours per teammate
Team time zones
18
Slack thread sync
Keep replies in sync
11
Custom ticket fields
Per-project schema
In progress1
24
Working hours per teammate
Team time zones
27
Bulk CSV export
Tickets and contacts
Released2
24
Working hours per teammate
Team time zones
64
Dark mode
Dashboard and widget
41
SSO with Okta
SAML and SCIM

Show what you chose to build.

A roadmap that carries votes and use cases.
Requests move through Planned, In progress and Released on a board you can share publicly. Sort by votes or your priority score; your team decides what moves.
Explore the public roadmap

Draft release notes from shipped work.

Suggested from merged pull requests.
Suggest changelogs scans merged pull requests in connected repositories and released requests, then proposes entries in your style. Nothing is published until your team publishes it.
Explore release notes
Suggest changelogsAuto-scan · weekly
Kai Code Verify and evidence

Check coding changes with collected evidence.

× DismissCreate draft
✓ High confidence3 pull requestsPreview ⌄
23
Working hours per teammate
Route by availability, not by who is online.
18
Slack thread sync
Mirror replies into the Slack thread.
11
Custom ticket fields
Request a feature

Collect the request where it starts.

Votes from the widget, portal and inbox.
Customers suggest and upvote requests in the widget or on the portal, and support links a conversation to the matching request. Kai PM finds duplicates and scores demand; you decide the roadmap.
Explore product feedback

Keep Jira in the loop.

Engineering stays in its own tool.
Send a customer ticket to Jira and keep the conversation in Gleap. Link the ticket to its feature request, so the subscribers hear when the work ships.
See how the loop closes
Integrations
Send to integration
JiraEngineering
Send this ticket to Jira. Send
jiraEngineering

Pilot one release end to end.

Keep the LaunchNotes workflows you rely on while you evaluate.

Map the announcement workflow.

List drafting sources, review roles, audience segments, private pages and the channels each release reaches. Confirm which you need on day one and what the Gleap plan you choose covers.

Decide the Jira direction.

LaunchNotes drafts announcements and roadmap items from Jira tickets. Gleap sends customer tickets to Jira and links them to requests. Agree which system owns status and the customer update.

Plan the subscriber move.

No native LaunchNotes importer is assumed. Export announcements, subscribers, roadmap items and feedback, review a sample with us, and pilot one release before redirecting the public page.
How teams use Gleap
“This is an exceptionally good tool.”
Commonplace brought feedback, support, knowledge, and roadmap work into Gleap.
Benjy Meyer
Chief Product & Technology Officer, Commonplace
“Super-fast turnaround on feature requests.”
Transaction Network Services highlights Gleap’s turnaround on new feature requests as part of reducing errors in the product.
Martin Hardman
Transaction Network Services
“Everything is in the same place.”
Gleap has transformed how Tridonic manages customer experience by streamlining feedback, support, and automation.
Elif Kavas
DX, Tridonic
Your switching questions, answered. Release communication, pricing, Jira and what a move involves.
Moving from LaunchNotes
Why choose Gleap as a LaunchNotes alternative?
Choose Gleap when release notes and the roadmap should connect to feature requests, support conversations and the engineering work behind each change. Team includes the changelog, roadmap, requests, shared inbox and Kai with unlimited seats; Pro adds Resolve, Code and PM. LaunchNotes fits teams that want a dedicated release communication platform with Jira-connected drafting and internal change coordination. See Gleap release notes.
What does LaunchNotes do well?
LaunchNotes specializes in release communication. Smart Draft writes announcements from Jira tickets, Confluence pages, Loom videos or a pasted PRD; roadmap items can be created from Jira issues; updates reach subscribers by email, Slack, Microsoft Teams, RSS and an in-app widget. It also gates pages with SSO or JWT, segments audiences, runs internal announcements with review roles and offers an MCP server. Keep it in the evaluation when those are your main requirements; see its release notes and roadmap pages.
Is Gleap cheaper than LaunchNotes?
On annual base subscriptions, Gleap Team is $1,200 a year less than LaunchNotes Growth: ($249 − $149) × 12. This compares platform subscriptions, not matching bundles. Growth includes two users, SSO and JWT; Gleap Team includes unlimited seats. AI usage, add-ons, taxes and Premium pricing are excluded. Checked 15 September 2026; see LaunchNotes pricing and Gleap plans.
How is LaunchNotes priced today?
LaunchNotes Growth is $249 per month billed annually with two users, one LaunchNotes page, one custom domain and 5,000 emails a month. Premium is custom priced and adds multiple pages, advanced segmentation, SAML, white-labeling, audit logs and backlog migration. A 14-day trial follows a demo with its team. Checked 15 September 2026 on LaunchNotes pricing.
Which Gleap plan includes the specialist agents?
Pro and Enterprise include Kai Resolve, Kai Code and Kai PM. Team covers the changelog, roadmap, requests, inbox and Kai with unlimited seats and projects. Pro starts at $299/month billed annually or $359 month-to-month, and AI usage is billed separately through prepaid credits. See Gleap pricing.
What does switching from LaunchNotes involve?
Plan an export, a sample review and a pilot; no native LaunchNotes importer is assumed. Export announcements, subscribers, roadmap items and feedback, rebuild the changelog and roadmap on your Gleap portal domain, connect the widget and email template, then publish one release to a sample of subscribers before redirecting the public page. Confirm SSO, private-page and segmentation requirements against the plan you choose, and review the Gleap Trust Center for security documentation.
How was this comparison checked?
Gleap publishes this comparison. LaunchNotes pricing, release notes, roadmap, feedback, MCP and integrations pages were rechecked on 15 September 2026. Gleap claims follow current product and plan evidence. Customer quotations describe their attributed experience, not a controlled comparison with LaunchNotes.
Can Gleap notify customers when a request ships?
Yes. An update posted in a released feature request is emailed to everyone who voted, and a published changelog can email its subscribers. Request subscribers and changelog subscribers are separate audiences, so choose the update that fits the work you shipped. See the public roadmap.
Does Gleap draft release notes with AI?
Yes. Suggest changelogs scans merged pull requests in connected repositories and feature requests released since your last changelog, then proposes entries with sources and a confidence level. Your team edits the draft and publishes it; a merged pull request is a source for a draft, not a publish trigger. LaunchNotes Smart Draft writes from Jira, Confluence, Loom or pasted text. Compare the sources each tool drafts from and who reviews before publishing.
Does Gleap connect to Jira?
Yes. Gleap sends tickets to Jira and keeps the customer conversation attached, and tickets can be linked to feature requests. LaunchNotes drafts announcements and creates roadmap items from Jira tickets, which is a different direction. Decide which system owns work status and the customer update before you move.
Can we announce releases in mobile apps?
Yes. Gleap has web, iOS, Android, React Native and Flutter SDKs. A changelog or news item can appear as an in-app pop-up with audience and page rules, and the mobile SDKs can add a push notification. Verify the widget and pop-up behavior on each platform you ship.
How does release communication fit self-driving development?
Release communication is the final step of closing the loop. A customer request becomes a plan, reviewed code and a shipped change, and the people who asked hear about it. Gleap connects those steps with your team deciding what ships. Explore self-driving development and how the loop closes.
Announce what customers asked for.
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4.6/5
on G2