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The Productboard alternative.

Turn feedback into shipped work. Collect requests inside your product and your support inbox. From Team, Kai PM recommends priorities and Kai Code turns approved requests into a pull request your engineers review.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
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Trusted by 4,500+ teams, from startups to global businesses
Feature requests
Customer demand
Support inbox
Plan a feature
Most votesRecent+ Request a feature
All tags ⌄
Planned

Richer Jira (and Linear) Sync: Link, Track, and Customize Issues from Gleap

Also, other setting for integration would be nice: - set labels for tickets (like environment label) - set reporter, maybe we can identify the user and have it as reporter (this tool is used by internal employees) - define a description template for Jira ticket

Integration
Planned

Auto-detect host app dark/light mode for Gleap widget theme

Auto-detect host app dark/light mode for Gleap widget theme Customer asks if Gleap can detect whether the app (or widget host) is in dark mode or light mode and automatically switch the widget theme accordingly.

Planned

Add support for regional public holidays in operating hours settings

Add support for regional public holidays in operating hours settings Select Public Holiday for our Federal State. And create custom holiday for our company e.g. company party.

Planned

Custom Priority Types

Custom Priority Types Enable users to define and utilize custom priority types for tasks or items.

From a customer’s words to the release update.
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Productboard vs Gleap at a glance. Gleap is a support and feedback platform where requests arrive with the customer conversation and, from Team, move into Kai PM priorities and reviewed code, with unlimited seats from $149/month billed annually; Productboard is a product management system priced per maker, from $19 per maker per month billed annually (checked September 25, 2026).
Features
Gleap
Productboard
Primary focus
Gleap
Feedback from your product and support inbox, connected to customer follow-up and code work
Productboard
Product management system with feature hierarchies, prioritization frameworks and roadmap views
Pricing unit
Gleap
Starter $29/month billed annually or $35 monthly; Team $149/month billed annually or $179 monthly with unlimited seats, Kai Resolve, Kai Code and Kai PM; Pro $299/month ($359 monthly) adds advanced reports, LLM model choice, the SOC 2 report and priority support; AI usage separate. USD list prices, checked September 30, 2026
Productboard
Per maker: Plus $19, Business $59 per month billed annually; 25 contributors in total below Enterprise. USD list prices, checked September 25, 2026
AI
Gleap
From Team, Kai PM groups demand and scores requests; Kai Code opens a pull request for approved work
Productboard
Spark analyzes feedback, surfaces opportunities and drafts specs on monthly credits
Roadmaps
Gleap
Public roadmap and request portal with votes from Team, changelog included
Productboard
Portfolio roadmaps, feature hierarchies and segment-based prioritization
Plan the portfolio, or close the loop. Productboard is a product management system: feature hierarchies, prioritization frameworks, roadmap views and Spark, its AI agent for insights and specs. Gleap starts where feedback is created, in your product and your support inbox, and connects each request to the customer follow-up and, from Team, to Kai PM prioritization and a reviewed code change. Keep Productboard for portfolio-level planning; choose Gleap when the loop from conversation to shipped change is the job.
Per maker, or unlimited seats.
USD list prices, monthly equivalent billed annually, checked September 25, 2026. AI usage, credits, add-ons and taxes excluded; features differ.
Gleap Team
$149 / month$149 / month$149 / month
Billed annually, or $179 month-to-month. Unlimited seats, projects and every Kai agent. Pro adds reports, LLM model choice and the SOC 2 report from $299/month.
Requests, voting and public roadmap
Support inbox, Kai Support and help center
Native bug reporting and surveys
Changelog and release updates
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Connected workspace
Productboard Business
$59 / maker / month$59 / maker / month$59 / maker / month
Billed annually, or $75 monthly. Two makers minimum and 25 contributors in total. Plus is $19 per maker.
Feedback notes, insights and portals
Prioritization frameworks and roadmap views
Spark agent with 500 credits per maker
25+ integrations and specs to coding tools via MCP
See comparison details
Price the scope you need. Gleap Starter is $29/month billed annually ($35 monthly) for one seat with Kai Support. Team is $149/month billed annually or $179 month-to-month, with unlimited seats and projects and every Kai agent (Pro, at $299/month, adds advanced reports, LLM model choice, the SOC 2 report and priority support). AI usage is billed separately. Productboard bills per maker: Plus is $19 and Business $59 per maker per month billed annually, or $25 and $75 monthly, with a two-maker minimum on Business. Free, Plus and Business include 25 contributors in total; Enterprise starts at five makers with unlimited contributors on a custom quote. USD list prices, checked September 25, 2026.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai Support is on every plan; Kai Resolve, Kai Code and Kai PM are on Team and up. AI usage is billed separately on every plan.

Kai Support

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai Support

Kai Resolve

Investigates hard tickets

Reads logs, the click trail, screenshots and code. Returns findings and prepares coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Start from the conversation.

Requests arrive with the customer’s words.
A customer asks for something in the widget or the inbox, and Kai Support links it to a feature request. The conversation stays attached, so the request carries who asked, what they were doing and why.
Explore product feedback

Group requests by customer need.

Kai PM finds the same need.
From Team, Kai PM groups requests that describe the same need and scores their customer demand. Your team reviews the evidence and decides what belongs on the roadmap.
Explore Kai PM

Score against your goals.

Your formula. Your decision.
Weigh demand, revenue, strategic fit and effort in a formula you set. From Team, Kai PM scores each request; you decide the order and which statuses stay public on the roadmap.
Explore the public roadmap

Approve a request, review the code.

Kai Code opens the pull request.
From Team, approve a request and its repositories and Kai PM starts a Kai Code session. Your team reviews the pull request before merging and releasing; some models also offer a plan step.
Explore Kai Code

Tell the people who asked.

Released, with voters updated.
Release the request with a message and everyone who voted or subscribed gets the update by email. Gleap can suggest the changelog entry from the merged pull request; your team decides what to publish.
Explore release updates

Plan the move from Productboard.

No native Productboard importer is assumed.

Decide what Productboard keeps.

List the feature hierarchies, prioritization frameworks, segments, roadmap views and portals your organization depends on. Portfolio-level planning can stay in Productboard while feedback and support run in Gleap.

Export what you still need.

Confirm what Productboard lets you export today, then agree with us on what a sample import of notes, features and portal subscribers covers. No native Productboard importer is assumed.

Pilot one request end to end.

Follow a request from the customer conversation through Kai PM prioritization, a reviewed pull request and the release update. Check who decides at each step and how customers hear back.
How teams use Gleap
“Everything is in the same place.”
Tridonic brought customer conversations, ticket routing, surveys, and AI support into one Gleap workspace.
Elif Kavas
Digital Customer Experience Platforms Specialist, Tridonic
“An essential part of our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
“This is an exceptionally good tool.”
Commonplace brought feedback, support, knowledge, and roadmap work into Gleap.
Benjy Meyer
Chief Product & Technology Officer, Commonplace
Your switching questions, answered. Roadmapping, Spark, pricing, Kai PM and the move.
Moving from Productboard
Why choose Gleap as a Productboard alternative?
Choose Gleap when feedback should come from the product and the support conversation itself and flow through to a reviewed change and a customer follow-up. Team includes the request portal, roadmap, changelog, support inbox and native bug reporting with unlimited seats, plus Kai PM and Kai Code. Productboard fits teams whose main job is portfolio-level roadmapping and prioritization frameworks.
What does Productboard do well?
Productboard is a product management system for centralizing feedback, prioritizing features against objectives and aligning stakeholders on roadmaps. Spark, its AI agent, analyzes feedback with citations, surfaces opportunities, drafts specs and release notes and works with 25+ integrations. Stay with Productboard if structured portfolio planning across many product teams is the core requirement. See productboard.com.
Does Productboard have AI?
Yes. Productboard Spark is included on every plan with a monthly credit allowance, from 50 shared credits on Free to 500 per maker on Business. It analyzes feedback, surfaces opportunities weekly, drafts specs with codebase analysis and can pull a spec into Claude Code, Codex or Cursor through MCP, which Productboard’s June 2026 announcement marked as beta. Kai PM works on the request itself: it groups demand and scores requests against your goals. Your team approves the request and repositories before Kai Code starts. See the Spark page.
How is Productboard priced?
Productboard bills per maker. Plus is $19 per maker per month billed annually or $25 monthly; Business is $59 annually or $75 monthly with a two-maker minimum; Free covers one maker; Free, Plus and Business each include 25 contributors in total, not per maker; Enterprise starts at five makers with unlimited contributors on a custom quote. Extra AI credits cost $5 per 50 on monthly plans or $60 per 600 a year on annual plans (checked September 26, 2026). USD list prices, checked September 25, 2026 at Productboard pricing.
Is Gleap cheaper than Productboard?
It depends on how many makers you pay for. Productboard Business is $59 per maker per month billed annually, so two makers cost $118 a month and three cost $177; Gleap Team is $149 a month billed annually with unlimited seats and includes Kai PM and Kai Code. The base subscriptions cross at three makers. Contributors are capped at 25 in total below Enterprise, while Gleap Team includes unlimited seats. The bundles differ: Gleap includes a support inbox, help center and bug reporting, Productboard includes portfolio roadmapping and Spark credits. See Gleap plans.
Which Gleap plan includes Kai PM and Kai Code?
Team, Pro and Enterprise include Kai PM, Kai Resolve and Kai Code, plus the request portal and roadmap with unlimited seats. Starter includes Kai Support, live chat and in-app bug reporting. AI usage is billed separately. Team is $149 per month billed annually; see Gleap plans.
What does switching from Productboard involve?
Plan it as a pilot, not a bulk migration. No native Productboard importer is assumed, so confirm what Productboard exports today and agree with us on what a sample import of notes, features and portal subscribers covers. Install the Gleap widget and inbox, run one request from conversation to release, then decide which planning stays in Productboard. Review the Gleap Trust Center before rollout.
How was this comparison checked?
Gleap publishes this page. Productboard’s pricing page was rechecked on 25 September 2026; its homepage, Spark product page and the June 2026 Spark announcement were checked on 15 September 2026. Gleap claims follow current product and plan evidence. Customer quotations describe their attributed experience with Gleap, not a migration from Productboard.
Can Gleap replace Productboard’s roadmap and portal?
For customer-facing roadmaps and request portals, yes: Gleap Team includes a public roadmap, a request portal with votes and a changelog with subscriber updates. It does not replicate Productboard’s feature hierarchies, portfolio views or segment-based prioritization frameworks, so keep those requirements in the evaluation. Explore the public roadmap.
Does Kai PM replace the product manager?
No. Kai PM groups requests, flags duplicates and scores them against goals you set. Your team defines the goals, weighs tradeoffs and approves what goes to the roadmap or to Kai Code. Explore Kai PM.
How does a request become a pull request in Gleap?
From Team, ask Kai PM to start a coding session, then approve the request and repositories. Kai Code builds the change and opens a pull request linked to the request; some models also offer a plan step first. Your engineers review, merge and release. Explore Kai Code.
How does a feature request become shipped work?
Customer feedback supplies the need behind product work. Gleap links a request to Kai PM prioritization, a reviewed pull request and the customer follow-up, with builders deciding at each step. Explore self-driving development and how Gleap closes the loop.
Kai Code Software engineer Kai PM Product manager
Turn the next request into shipped work.
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4.6/5
on G2

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Featurebase A support and feedback suite priced per seat. UserVoice Enterprise feedback management priced by quote. FeedBear A feedback board, roadmap and changelog at flat prices. Canny Feedback boards and roadmaps priced by tracked users. Beamer A changelog priced by MAU, with Feedback and NPS add-ons. AnnounceKit Changelog, requests and roadmap sold per product and project.