During an outage, the same question arrives from many customers at once. The Better Stack integration brings your status page into Gleap, so customers can see it in the widget and Kai Support knows about it when it answers.
What customers and Kai Support see
Add the System status widget to the home screen of your widget. It shows whether all services are online, some are degraded, an outage is in progress or maintenance is scheduled, and it links to your full status page.
Gleap keeps the status page’s services and active status reports in sync. Kai Support gets the current status, recent history and active incidents as context, so it can tell a customer about an ongoing issue instead of starting from scratch.
Connect Better Stack
- Add Better Stack in your project’s Integrations settings.
- Paste a Better Stack API key and choose the status page to follow.
- In the widget settings, add the System status widget to the home screen.
- Open the widget and check that the status matches your status page.
The status texts, such as “All services are online”, can be edited and translated in your project’s static translations. The Better Stack integration is available on the Team, Pro and Enterprise plans.
