Composio’s LiveSession toolkit gives a Gleap custom agent one action, List Live Sessions, which returns session data page by page with filters. It is a small connection for teams that record their web app with LiveSession and handle bug reports in Gleap.
What a Gleap agent can do in LiveSession
- List sessions: List Live Sessions returns paginated session data, filtered by the criteria the agent passes, such as sessions that are active right now.
- Point engineers to recordings: The agent shares the session details it finds in the ticket, so an engineer knows which recording to open in LiveSession.
- Add context to a report: Next to the page URL and browser from the Gleap report, the session list helps a teammate narrow down what to review.
Example: Is the customer still on the page?
A customer reports in Gleap that the signup form froze. The teammate asks the agent whether the customer is still active on the site. The agent lists active sessions in LiveSession and shares what it finds in the ticket. The teammate opens LiveSession to review the session and decides how to answer.
How to connect LiveSession
- In Gleap, open AI & Automation > Agents and select a custom agent, or create one.
- In its Tools section, click Add tool and search for “LiveSession”.
- Pick LiveSession under More integrations and click Connect LiveSession.
- Paste a LiveSession personal access token into the form Gleap shows and connect.
- Open the new LiveSession tool and check that List Live Sessions, its only action, is switched on.
- Tell the agent in its instructions when to use LiveSession, then test it in chat.
Custom agents are included in the Team, Pro and Enterprise plans. Kai Support can use connected apps as tools on Team, Pro and Enterprise. Kai Code, also on those plans, can use LiveSession in coding sessions once you add it under Settings > MCP in Kai Code.
FAQ
Does Gleap integrate with LiveSession?
Yes, through Composio. The LiveSession toolkit has one read action, List Live Sessions, that a Gleap custom agent can call while it works on a ticket. It does not change anything in LiveSession.
What can a Gleap AI agent do in LiveSession?
It lists session data from your LiveSession account and shares what it finds with your team in the ticket. Watching and analyzing recordings stays in LiveSession.
Which Gleap plan includes the LiveSession integration?
Kai Support and Kai Code can use the LiveSession toolkit on Team, Pro and Enterprise; custom agents that use it are on Team, Pro and Enterprise. Kai Support answers customers, so switch on only actions that are safe in a customer conversation. You connect it with a token from your LiveSession account. AI usage is billed separately; see pricing.
Why does the LiveSession toolkit have only one action?
That is what Composio currently exposes for LiveSession. If you need more of LiveSession’s API, a custom agent can also call it through Gleap’s API call tool.
