A Gleap custom agent can create and read Todoist tasks through Composio, so promised follow-ups from support conversations land in someone’s task list. It is useful for founders and small teams who plan their work in Todoist while customers reach them through Gleap.
What a Gleap agent can do in Todoist
- Capture a promised follow-up: Create task adds the follow-up to a project with a due date and the ticket summary in the description.
- Write tasks the Todoist way: Quick Add Task accepts natural language with dates, labels and priority in one line, like the Todoist apps.
- Add context later: Create Comment attaches new customer details to the task when a teammate asks.
- Check before replying: Filter Tasks and Get Completed Tasks By Completion Date show whether the follow-up is done.
Example: A promise made in chat gets a due date
A founder answers a customer in Gleap who is close to canceling and promises a data export by Friday. She asks the agent in the ticket to remember it. The agent creates a Todoist task in her Customers project, due Friday, with the ticket summary as the description. On Friday a teammate asks the agent whether the export is done, and the agent checks Todoist before anyone writes to the customer.
How to connect Todoist
- In Gleap, open AI & Automation > Agents and select a custom agent, or create one.
- In its Tools section, click Add tool and search for “Todoist”.
- Pick Todoist under More integrations and click Connect Todoist.
- Sign in to Todoist in the popup and approve access.
- Open the new Todoist tool and switch off every action the agent does not need, such as Delete Task or Delete Project (API v1).
- Tell the agent in its instructions when to use Todoist, then test it in chat.
Custom agents are included in the Team, Pro and Enterprise plans. Kai Support can use connected apps as tools on Team, Pro and Enterprise. Kai Code, also on those plans, can use Todoist in coding sessions once you add it under Settings > MCP in Kai Code.
FAQ
Does Gleap integrate with Todoist?
Yes, through Composio. Gleap custom agents can create, update, move, close and comment on Todoist tasks and read projects, sections and labels. Tasks change only when an agent run calls these actions.
What can a Gleap AI agent do in Todoist?
It turns commitments from customer conversations into tasks with the right project, due date and description, and it reports whether those tasks are done. It works with the Todoist account you connect.
Which Gleap plan includes the Todoist integration?
Kai Support and Kai Code can use the Todoist toolkit on Team, Pro and Enterprise; custom agents that use it are on Team, Pro and Enterprise. Kai Support answers customers, so switch on only actions that are safe in a customer conversation. Any Todoist account that can sign in through the popup works for the connection. AI usage is billed separately; see pricing.
Can a new Todoist task start a Gleap agent?
Yes. Composio offers a New Task Created trigger for Todoist, which you can pick as the agent’s tool trigger. The agent then runs for new tasks in the connected account, so tell it in its instructions which tasks to act on.
