Move customer work into the Plutio workspace where your team manages delivery. Gleap creates tasks from reports, keeping the customer problem connected to the next piece of work.
Choose how much routing you need
The Plutio connection requires a business. You can also choose a project, task board, and task group when you want a more specific destination.
For example, customer issues for one product can go to its maintenance project and incoming task group. Select the ticket types that should arrive automatically, or hand off individual reports after your team has assessed them.
The integration supports creating and updating tasks and sending messages to them.
Connect Plutio
- Add Plutio from Integrations in your Gleap project and authorize your account.
- Select the business, then any project, board, or task group you want to use.
- Configure forwarding and save the connection.
- Send a sample report and confirm where the task appears.
Read the project integration guide for routing and connection checks.
Use product feedback software to collect and assess customer requests before turning selected work into Plutio tasks.
