A Gleap custom agent can read Brevo contacts, lists, companies and campaigns through Composio and update some of them. It helps teams that send newsletters, transactional email or SMS with Brevo and receive the replies and questions in Gleap.
What a Gleap agent can do in Brevo
- Check a contact: Get Contact Details returns a contact’s attributes and list memberships by email, so the teammate knows what the customer receives.
- See the company: Get Company Details shows the company record with its linked contacts and deals.
- Review a campaign: Get Email Campaign Details returns the content, recipients and statistics of a campaign a customer asks about.
- Find the sender: Get All Senders lists your verified senders when a customer asks whether an email really came from you.
Example: Is this email from you?
A customer forwards an email to Gleap and asks whether it is a phishing attempt. The teammate asks the agent to check. The agent compares the sender with Get All Senders and finds the matching campaign with List Email Campaigns and Get Email Campaign Details. The teammate confirms to the customer that the email was legitimate, or escalates if nothing matches.
How to connect Brevo
- In Gleap, open AI & Automation > Agents and select a custom agent, or create one.
- In its Tools section, click Add tool and search for “Brevo”.
- Pick Brevo under More integrations and click Connect Brevo.
- Enter the credentials Gleap asks for: a Brevo API key, or the client ID and client secret of your own Brevo OAuth app.
- Open the new Brevo tool and switch off every action the agent does not need, such as Delete Contact or Create SMS Campaign.
- Tell the agent in its instructions when to use Brevo, then test it in chat.
Custom agents are included in the Team, Pro and Enterprise plans. Kai Support can use connected apps as tools on Team, Pro and Enterprise. Kai Code, also on those plans, can use Brevo in coding sessions once you add it under Settings > MCP in Kai Code.
FAQ
Does Gleap integrate with Brevo?
Yes, through Composio. A Gleap custom agent can read contacts, lists, companies, senders, templates and email and SMS campaigns, and create or update some of them. Data moves only during an agent run.
What can a Gleap AI agent do in Brevo?
It answers questions about emails and texts with facts from Brevo: who received what, which lists a contact is on and what a campaign contained. Your team decides on any change.
Which Gleap plan includes the Brevo integration?
Kai Support and Kai Code can use the Brevo toolkit on Team, Pro and Enterprise; custom agents that use it are on Team, Pro and Enterprise. Kai Support answers customers, so switch on only actions that are safe in a customer conversation. Create a Brevo API key for the agent so you can revoke it separately. AI usage is billed separately; see pricing.
Can the agent send campaigns from Brevo?
The toolkit can create SMS campaigns and update email campaigns, including their settings. Keep both actions off unless your team reviews every campaign before it goes out.
