A Gleap custom agent can read sent emails, contacts, segments and domains in Resend through Composio. It helps developer-focused teams that send product email with Resend and answer “where is my email?” questions in Gleap.
What a Gleap agent can do in Resend
- Find the email: List Emails and Retrieve Email return sent messages with their details, so the agent can check what went to the customer.
- Check the domain: Retrieve Domain shows the verification status of your sending domain when many customers report missing emails at once.
- Look up the contact: Retrieve Contact and List Contact Segments show whether the customer is a contact and which segments they belong to.
- Check topics: List Contact Topics shows which email topics the contact is subscribed to.
Example: A missing team invite
A customer says in Gleap that their colleague never got the team invitation email. The engineer on support duty asks the agent to check. The agent lists recent emails in Resend, finds the invite to the colleague’s address and reports its status in the ticket. The engineer sees the email was delivered and suggests the colleague check spam, or opens a bug if it was never sent.
How to connect Resend
- In Gleap, open AI & Automation > Agents and select a custom agent, or create one.
- In its Tools section, click Add tool and search for “Resend”.
- Pick Resend under More integrations and click Connect Resend.
- Paste a Resend API key into the form Gleap shows and connect.
- Open the new Resend tool and switch off every action the agent does not need, such as Send Email or Delete Domain.
- Tell the agent in its instructions when to use Resend, then test it in chat.
Custom agents are included in the Team, Pro and Enterprise plans. Kai Support can use connected apps as tools on Team, Pro and Enterprise. Kai Code, also on those plans, can use Resend in coding sessions once you add it under Settings > MCP in Kai Code.
FAQ
Does Gleap integrate with Resend?
Yes, through Composio. A Gleap custom agent can list and read emails, manage contacts, segments, topics, templates and domains and send email if you allow it. Resend is used only during an agent run.
What can a Gleap AI agent do in Resend?
It answers delivery questions from support with the actual email records and checks contacts and domains when something looks wrong. Kai Code can also read Resend while it debugs email code.
Which Gleap plan includes the Resend integration?
Kai Support and Kai Code can use the Resend toolkit on Team, Pro and Enterprise; custom agents that use it are on Team, Pro and Enterprise. Kai Support answers customers, so switch on only actions that are safe in a customer conversation. Create a separate Resend API key for the agent so you can revoke it on its own. AI usage is billed separately; see pricing.
Can the agent send emails through Resend?
Send Email and Send Batch Emails exist, and sends cannot be undone. Keep them off for support agents; replies to customers belong in the Gleap conversation.
