The website feedback tool for visual QA.

A website feedback tool lets reviewers, clients and customers report an issue while looking at the page. With Gleap, they mark the spot on a screenshot of the page, describe what they expected and send. The report arrives in your inbox with the page URL, browser, operating system, screen size, session replay and console logs.

Yes. The Gleap widget opens a screenshot editor on the current page with a rectangle tool, a pen, a blur tool for private content and a color picker. The marked screenshot is attached to the report, so a clipped heading, a wrong image or an overlapping layout is shown, not described.

Yes. One script tag installs the Gleap widget on the site. Anyone who can open the page can report from it: no browser extension, no account, no developer tools. You configure the form, the fields it asks for and the languages it speaks.

Yes. Install the same snippet on staging and share the URL with reviewers. Your staging site's own access control still applies. Gleap projects and tags keep staging feedback apart from production reports, and the same setup can move to the live site at launch.

The marked screenshot, the description, the page URL, browser and version, operating system, screen size and pixel ratio, language, SDK version and session duration. With the web SDK's session replay and console logs enabled, the recording and the last requests come too. Custom data you attach through the SDK, such as the account or campaign, is shown on the ticket.

No. The same report carries a copy correction, a design detail, an unclear instruction or an idea. Your team decides the next step in the ticket: reply, assign, or link it to a request. Ideas that need votes and prioritization belong on the public roadmap.

Same SDK, same report, a different job. The website feedback tool is for visual QA on websites: layout, copy and design issues marked on the page. In-app bug reporting is for defects in a product, where session replay, console and network logs and device data carry the investigation.

Website feedback points at a specific spot on a specific page. A survey asks a question you choose, to an audience you choose. Use in-app surveys for structured answers such as NPS or onboarding feedback, and the feedback tool for the page itself.

It lands in the Gleap inbox as a ticket with the screenshot and context. Your team replies to the reviewer, assigns it and sets a status. With bug triage on, Kai Resolve investigates reports typed as bugs before they reach the inbox and attaches a verdict with evidence.

No. A confirmed bug becomes a coding task that your team picks up. Kai Code plans the change, edits the code, runs the tests and opens a pull request that your engineers review and merge. After the release, the reviewer hears back in the same conversation. That is how Gleap closes the loop.

It is one of the inputs. In self-driving development, a report from the page becomes evidence, a verdict, a reviewed change and a shipped fix, with your team deciding at each step. Reports through the Gleap widget carry the context that makes the investigation possible.

All three collect visual website feedback with annotated screenshots. Gleap keeps the report in the same inbox as your customer conversations, adds session replay and console logs from the same SDK, and continues into investigation and code with Kai Resolve and Kai Code. Compare the details on the Marker.io and Userback alternative pages.

The website feedback tool is included from the Team plan, together with in-app bug reporting, session replay, console logs and custom data, with unlimited seats. Kai Resolve and Kai Code are part of Pro, with AI usage billed by tokens and model. See pricing.