An Apty alternative for customer onboarding and support.

Choose Gleap when the people you need to guide are your product's customers and you want onboarding, support and feedback in one workspace. Team includes tours, checklists, tooltips, in-app messages and surveys with unlimited seats, subject to the plan's usage limits, and the same widget takes the questions and bug reports that follow. Explore product tours.

Stay with Apty when the job is employee adoption of enterprise applications such as Salesforce, Workday or ServiceNow. Apty's platform page lists contextual walkthroughs, tooltips, announcements, workflow validations, SOP enforcement, role-based targeting and page-level analytics across Salesforce, Workday, ServiceNow and hundreds of other applications. Gleap does not overlay third-party software.

No. Gleap runs through its SDK in the web and mobile apps you build, not as an overlay on third-party enterprise software. Use it to guide and support your own product's customers, and evaluate a digital adoption platform separately for internal enterprise rollouts.

Apty publishes no plan prices; its pricing page states that it does not use feature-based tiers and scopes each quote by users and applications covered, implementation, integration, deployment and compliance needs, with optional on-premise authoring, white-label and professional services. Gleap Starter is $29/month billed annually ($35 monthly); Team is $149/month billed annually or $179 month-to-month with unlimited seats, projects and every Kai agent. AI usage is billed separately. A lower total cost is not assumed. See Gleap pricing.

Team includes product tours, checklists, tooltips, in-app messages and surveys, subject to the plan's usage limits, and Kai Support is available on every plan. Kai Resolve, Kai Code and Kai PM are included in Team, Pro and Enterprise. AI usage is billed separately.

Plan it as a rebuild, not an import; no native Apty importer is assumed. Export the guidance content, audience rules and analytics you want to keep, install the Gleap SDK in a test build, recreate one tour, one checklist and one tooltip, and run the pilot next to your current setup before switching production. Confirm how historical analytics stay accessible on the Apty side.

Gleap publishes this comparison. Apty's homepage and pricing page were rechecked on 26 September 2026; its platform, digital adoption platform and why Apty pages were checked on 15 September 2026. Gleap claims follow current product and plan evidence. Customer quotations describe their attributed experience, not a controlled comparison with Apty.

Yes. Apty's digital adoption platform page describes Apty AI as watching how work happens, suggesting interventions, drafting guidance and tracking outcomes, and Apty PULSE as real-time visibility into adoption signals. Gleap's Kai Support answers customers, while Kai Resolve, Kai Code and Kai PM work on tickets, code and feedback. Compare what each assistant produces for your team.

Partly. Gleap provides web, iOS, Android, React Native and Flutter SDKs, and product tours are built for web applications where the editor selects page elements. The widget, in-app messages, banners, checklists and surveys reach mobile apps through the native SDKs. Verify each format on the platforms you ship before committing to a flow.

Yes. Review the Gleap Trust Center for security documentation, then confirm data handling, SDK permissions and plan entitlements during the trial. Apty lists governance, controls and enterprise security among its capabilities; compare both against your own requirements.

A digital adoption platform adds guidance, validations and analytics on top of software so people complete tasks correctly, most often employees using enterprise applications. Customer onboarding inside your own product is a related but different job. Gleap covers that side with tours, checklists and tooltips connected to support.

Onboarding shows where customers get stuck, and the questions and reports that follow supply the evidence for investigation, planning and reviewed code work. Gleap keeps those steps in one loop, with your team deciding what ships. Explore self-driving development.