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The Chameleon alternative.

New users reach their first result, and anyone stuck gets an answer.

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Lukas

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Tours, checklists, tooltips and surveys guide users on your live app, and the same widget answers questions with Kai Support and collects bug reports. Gleap includes them with unlimited seats and projects from Team, where Chameleon prices by tracked users.

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Product tours
Checklists
Tooltips
Help in the widget
Lukas

Find all your projects here.

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Workspace nameAcme
Bug reportingEnabled
See how to report a bug.
Test one onboarding flow and the questions it produces.
Compare plans
Chameleon vs Gleap at a glance. Gleap includes product tours, checklists, tooltips and surveys in an AI support platform, from $179/month on monthly billing with unlimited seats; Chameleon is a product adoption platform priced by tracked users, from $279/month for 2,000 MTUs on monthly billing (checked September 25, 2026).
Compared
Gleap
Chameleon
Primary focus
Gleap Tours connected to support Tours, checklists, tooltips and surveys connected to support, bug reports and code work
Chameleon Product adoption platform Product adoption platform with tours, tooltips, launchers, microsurveys and HelpBar
Pricing unit
Gleap From $29/month Starter $35/month on monthly billing or $29 billed annually; Team $179/month on monthly billing or $149 billed annually with unlimited seats, projects and every Kai agent; Pro $359/month ($299 annually) adds advanced reports, LLM model choice, the SOC 2 report and priority support; AI usage separate. USD list prices, checked September 30, 2026
Chameleon Startup from $279 By monthly tracked users and seats: Startup from $279 for 2,000 MTUs, Pro from $750 for 5,000 MTUs with 10 seats. USD list prices, checked September 25, 2026
Targeting and tests
Gleap Event, page and audience triggers Triggers by event, page and audience
Chameleon A/B tests with goals A/B tests with goals and a Copilot that builds and tests variants
In-app help
Gleap Kai Support from Team Kai Support answers in the widget and help center search from Team, with your team in the same inbox
Chameleon HelpBar with AI Answers HelpBar search with AI Answers, connected to Zendesk and Intercom knowledge bases
Mobile apps
Gleap Native SDKs; tours on web Support and bug reporting in iOS, Android, React Native and Flutter SDKs; tours run on web
Chameleon Mobile web and Cordova Mobile web and Cordova-wrapped apps; no native mobile apps
Two platforms, different loops. Chameleon is a product adoption platform: tours, tooltips, launchers, microsurveys, HelpBar, A/B tests and AI agents that build and test experiences. Gleap puts tours, checklists, tooltips, banners and surveys in a widget that also answers questions, collects bug reports and feeds requests to your roadmap. Evaluate experimentation and analytics depth separately.
Month-to-month, side by side.

USD list prices on monthly billing, checked September 25, 2026. AI usage, MTU scaling, add-ons and taxes excluded; features differ.

Gleap Team
$179 / month$179 / month$179 / month
Unlimited seats, projects and every Kai agent. $149/month on annual billing. Pro adds reports, LLM model choice and the SOC 2 report from $299/month.
Tours, checklists, tooltips and surveys
Kai Support and shared inbox; AI usage separate
In-app bug reports with technical evidence
Requests, roadmap and release notes
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Onboarding and support
Chameleon Pro
$750 / month$750 / month$750 / month
From $750 for 5,000 MTUs with 10 seats. Startup starts at $279 for 2,000 MTUs.
Tours, tooltips, launchers and microsurveys
Themes, custom CSS and five languages
A/B testing, goals and Copilot
Up to 20 live experiences
See comparison details
Price the scope you need. Gleap Starter is $29/month billed annually ($35 monthly); Team is $179/month month-to-month or $149/month billed annually, with unlimited seats and projects and every Kai agent (Pro, at $299/month, adds advanced reports, LLM model choice, the SOC 2 report and priority support); AI usage is billed separately and plan usage limits apply. Chameleon prices by monthly tracked users and seats, from Startup at $279 for 2,000 MTUs to custom Enterprise contracts.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai Support and Kai Copilot work on every plan; investigations and Kai Code come with Team. AI usage is billed separately on every plan.

Kai Support

Answers customers

Answers from your knowledge base and connected sources. From Team, it investigates hard tickets with logs, the click trail and your code.

Meet Kai Support

Kai Copilot

Works with your team

Press ⌘J on any page. It answers customers when you say yes, drafts articles, explains your numbers and, from Team, drafts the changelog when a fix ships. Your team sends what it drafts.

Meet Kai Copilot

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Build tours on your live app.

Three step types, one editor.
Message, pointer and video pointer steps advance on Next, an element click or an input, triggered by event, page and audience. Chameleon’s themes, custom CSS and A/B tests go deeper; evaluate them separately if experiments drive your onboarding.
Explore product tours
HiHow can we help you today?
Ask me anything…
Report an issueRequest a feature
Meet your new storefrontA fresh look for your next big idea.
›
Home Messages News Roadmap Help

Answer the next question.

Same widget, same customer.
A tour covers the expected path. When a new user asks something else, Kai Support answers from your knowledge base, can offer the matching tour and brings your team in when needed.
Explore Kai Support

Announce changes in place.

Targeted messages, banners, news.
Send an in-app message, banner or news post to the audience that needs it. Trigger by event, page and audience, once or every time the rules match.
Explore in-app messaging

Turn survey answers into requests.

Kai Copilot finds the pattern.
Ask an NPS or rating question in the widget and follow up with the contact behind each answer. Kai Copilot merges duplicate requests, links each to the customers who asked and drafts the changelog when it ships; your team decides the roadmap.
Explore feedback prioritization

Fix what onboarding reveals.

From stuck step to reviewed fix.
New users find rough edges first. A report from the widget carries supported screenshots, replay and logs. From Team, Kai Support investigates and prepares coding tasks for confirmed bugs, and Kai Code opens a pull request your engineers review.
Explore Kai Support

Evaluate on one onboarding flow.

Keep what earns its place.

List the experiences you keep.

Export your Chameleon tours, tooltips, launchers and surveys with their audiences and triggers. No native Chameleon importer is assumed; rebuild the ones that still matter in the Gleap editor.

Count MTUs, seats and usage.

Chameleon prices by monthly tracked users and seats. Compare that curve with Gleap’s plan limits and separate AI usage at the volume you expect next year.

Keep experiments where they run.

If A/B tests, goals and analytics cohorts drive your onboarding decisions, evaluate that coverage separately. Pilot one flow in Gleap together with the questions and reports it produces.
“Everything is in the same place.”
Tridonic runs ticket routing, surveys, AI support, product tours and tooltips from one Gleap dashboard.
1
Platform for customer communication
Read Tridonic’s story
Your switching questions, answered. Onboarding formats, pricing units, AI and plan scope.
Moving from Chameleon
Why choose Gleap as a Chameleon alternative?
New users reach their first result, and anyone stuck gets an answer, because onboarding sits in the same widget as customer support, bug reports and product feedback. Team includes tours, checklists, tooltips, banners and surveys with unlimited seats and projects, plus Kai Support’s investigations and Kai Code. Chameleon fits teams whose main need is deep in-product experimentation and design control.
What does Chameleon do well?
Chameleon is a dedicated product adoption platform with tours, tooltips, launchers, microsurveys, banners, checklists and a free HelpBar search. Its tours page documents themes, custom CSS, localization, A/B tests with goals, and a Copilot that builds walkthroughs and tests variants. If experimentation and analytics cohorts drive your onboarding, evaluate that depth separately.
How is Chameleon priced today?
Chameleon prices by monthly tracked users, the uniquely identified user profiles sent to Chameleon in the prior 30 days, plus seats. Its pricing page lists Startup from $279 for 2,000 MTUs, Pro from $750 per month for 5,000 MTUs with 10 seats, Growth from $1,250 per month billed annually with 15 seats, and custom Enterprise contracts. SSO is a paid add-on below Enterprise. USD list prices, checked September 25, 2026.
Is Gleap cheaper than Chameleon?
At month-to-month list prices, Gleap Team is $179 per month and Chameleon Pro is $750 per month for 5,000 MTUs, a difference of $571 per month or $6,852 per year on the platform subscription: ($750 − $179) × 12. This compares subscriptions, not identical feature bundles or total bills. Chameleon Startup starts lower at $279 for 2,000 MTUs; Gleap AI usage, plan usage limits, add-ons and taxes are excluded. See Gleap pricing and Chameleon pricing, checked September 25, 2026.
Which Gleap plan includes investigations and Kai Code?
Team, Pro and Enterprise include Kai Support’s investigations and Kai Code, along with onboarding, support and feedback. Kai Support is on every plan, Starter included. AI usage is billed separately on every plan. Single sign-on is an Enterprise feature in Gleap.
What does switching from Chameleon involve?
Plan it as a rebuild, not an import. No native Chameleon importer is assumed, so export the list of live experiences with their audiences and triggers, install the Gleap SDK on a test build, recreate the flows that still earn their place, and run one onboarding cohort through both before removing the Chameleon snippet. Keep access to historical survey responses and analytics you still need.
How was this comparison checked?
Gleap publishes this comparison. Chameleon’s pricing page was rechecked on 25 September 2026; its homepage, tours, surveys and HelpBar pages and its help-center article on supported platforms were checked on 15 September 2026. Gleap claims follow current product and plan evidence. Customer quotations describe their attributed experience, not a controlled comparison with Chameleon.
Does Gleap include product tours, checklists and tooltips?
Yes. Gleap Team includes product tours, onboarding checklists, tooltips, banners, in-app messages and surveys, subject to the plan’s usage limits. Tours are built in a visual editor on your live app, advance on Next, a click or an input, and are triggered by event, page and audience. Explore product tours and checklists.
What happens when onboarding surfaces a bug?
The user reports it from the same widget, with screenshots, session replay and console or network logs where the SDK and configuration support them. From Team, Kai Support investigates with the logs, screenshots and read-only code access and prepares a coding task for a confirmed bug; Kai Code opens a pull request your engineers review and merge. An investigation is not a fix, and a pull request is not a release.
Can Gleap search help content inside the product like HelpBar?
Gleap’s widget searches your help center and lets Kai Support answer from connected knowledge sources, with your team available when a person is needed. HelpBar is Chameleon’s free universal search with AI Answers that can trigger tours and connects to Zendesk and Intercom knowledge bases. Compare both on the questions your users actually type. Explore the knowledge base.
Does Gleap work in native mobile apps?
Gleap provides web, iOS, Android, React Native and Flutter SDKs for support and bug reporting; verify which onboarding formats each platform supports before relying on them. Chameleon’s help center states it does not support native mobile apps but works with mobile web and Cordova-wrapped apps. Test your real apps before deciding.
How does onboarding feedback become shipped work?
Onboarding produces the first questions, reports and requests a product receives. Gleap connects them to investigation, planning and reviewed code work, with your team deciding what ships and telling customers when it does. Explore self-driving development.
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UserGuiding No-code guides, checklists and hotspots priced by monthly active users. Userpilot A product growth platform with engagement, analytics and replay. Product Fruits Tours, hints, announcements and NPS priced by monthly active users. Appcues Flows, checklists and analytics priced by monthly active users. WalkMe Digital adoption across enterprise applications, part of SAP. Pendo A product experience platform with analytics, guides and replay.