The Chameleon alternative.

Onboarding and support in one widget. Build tours, checklists, tooltips and surveys in a visual editor on your live app. The same Gleap widget answers questions with Kai, collects bug reports and sends requests to your roadmap.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Trusted by 4,500+ teams, from startups to global businesses
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app.lumen.so / workspace
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Workspace / Projects+   Invite teammate

Your projects

A home for everything your team is building.

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Website redesign

Design a better first impression.

Website
8 tasksLukas

Customer onboarding

Help every new customer get started.

Product
12 tasksLukas

Help center

Give customers the answers they need.

Content
6 tasksLukas

Recent activity

Homepage wireframesLukas completed a task in Website redesign
+Welcome emailEmma added a task to Customer onboarding
Lukas

Find all your projects here.

Get started with Acme
2 of 5 tasks completed
Next step: Invite a teammate
Workspace nameAcme
Bug reportingEnabled
See how to report a bug.
Help center
Get started

Set up your workspace, install the SDK, and get your team working in Gleap.

Let AI answer for you

Set up Kai, the AI agent that answers your customers, what it can answer, how it sounds, when it hands over, and how to correct it.

Build custom AI agents

Agents that do work, not just answer questions, give them instructions, connect them to your systems, and decide what starts them.

Teach your AI

Everything Kai and your agents can read, articles, your website, documents, code, and how to keep it accurate.

Let customers reach you

The messenger in your product, your support inbox by email, and WhatsApp, Instagram, Facebook, Telegram and Slack.

Work the inbox

Where conversations land, organising them, answering faster, and measuring how it's going.

Automate the routine

Workflows that greet, route, collect and follow up, so your team only handles what needs a person.

Home Messages News Roadmap Help
Test one onboarding flow and the questions it produces.
Compare plans
Two platforms, different loops. Chameleon is a product adoption platform: tours, tooltips, launchers, microsurveys, HelpBar, A/B tests and AI agents that build and test experiences. Gleap puts tours, checklists, tooltips, banners and surveys in a widget that also answers questions, collects bug reports and feeds requests to your roadmap. Evaluate experimentation and analytics depth separately.
Month-to-month, side by side.
Public USD month-to-month list prices. AI usage, MTU scaling, add-ons and taxes excluded; features differ.
Gleap Team
$179 / month
Unlimited seats and projects. $149/month on annual billing.
Tours, checklists, tooltips and surveys
Kai support and shared inbox; AI usage separate
In-app bug reports with technical evidence
Requests, roadmap and release notes
Start 14-day free trial
Onboarding and support
Chameleon Pro
$750 / month
From $750 for 5,000 MTUs with 10 seats. Startup starts at $279 for 2,000 MTUs.
Tours, tooltips, launchers and microsurveys
Themes, custom CSS and five languages
A/B testing, goals and Copilot
Up to 20 live experiences
See comparison details
Price the scope you need. Gleap Team is $179/month month-to-month or $149/month billed annually, with unlimited seats and projects. Pro is $359 or $299 and includes Resolve, Code and PM; AI usage is prepaid separately and plan usage limits apply. Chameleon prices by monthly tracked users and seats, from Startup at $279 for 2,000 MTUs to custom Enterprise contracts.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai is available on every plan; Resolve, Code and PM are included in Pro and Enterprise. AI usage is billed separately.

Kai

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai

Kai Resolve

Investigates hard tickets

Reads session evidence, logs and code. Returns findings and creates coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Build tours on your live app.

Three step types, one editor.
Message, pointer and video pointer steps advance on Next, an element click or an input, triggered by event, page and audience. Chameleon’s themes, custom CSS and A/B tests go deeper; evaluate them separately if experiments drive your onboarding.
Explore product tours
Steps
1MessageWelcome to AcmeNext
2PointerInvite a teammateElement click
3Video pointerAssign a roleNext
Kai suggestions
HiHow can we help you today?
Ask me anything…
Report an issueRequest a feature
Meet your new storefrontA fresh look for your next big idea.
Home Messages News Roadmap Help

Answer the next question.

Same widget, same customer record.
A tour covers the expected path. When a new user asks something else, Kai answers from your knowledge base, can start the matching tour and brings your team in when needed.
Explore Kai

Announce changes in place.

Messages, banners and news with targeting.
Send an in-app message, banner or news post to the audience that needs it. Trigger by event, page and audience, once or every time the rules match.
Explore in-app messaging
Hi Tobias, CSV export is live for your workspace. Want a quick walkthrough? Lukasjust now
1
Feature requests128 Most votedHighest score
  • 23
    Working hours per teammate
    Tobias · 4 comments
    Ideas
  • 12
    Set support hours for each agent
    Nina · 1 comment
    Ideas
  • 6
    Out-of-office schedule per person
    Jonas · 1 comment
    Ideas
  • 31
    Dark mode for the widget
    Mara · 9 comments
    Planned
Reading 3 requests and 6 conversations
Draft spec· for review
Working hours per teammate
41 votes3 requests 6 conversations
Ask for changesReview spec

Turn survey answers into requests.

Kai PM finds the pattern.
Ask an NPS or rating question in the widget and follow up with the contact behind each answer. Kai PM groups repeated asks, finds duplicates and scores requests; your team decides the roadmap.
Explore Kai PM

Fix what onboarding reveals.

From the stuck step to a reviewed fix.
New users find rough edges first. A report from the widget carries supported screenshots, replay and logs; Kai Resolve investigates and starts coding tasks for confirmed bugs, and Kai Code opens a pull request your engineers review.
Explore Kai Resolve
Isabella Berger2:15 PM
Survey notifications never arrive for visitors who are not logged in. Chat notifications work fine.
  1. 2:16 PM
    Working · reading the console logs
  2. 2:21 PM
    Found a likely bug
    Survey pushes skip anonymous visitors: sendSurveyPush returns early without a contact email. Delivery only needs the session's subscription.
    Ask for changes Fix with Kai Code
“Everything is in the same place.”
Tridonic runs ticket routing, surveys, AI support, product tours and tooltips from one Gleap dashboard.
1
Platform for customer communication
Read Tridonic’s story
Your switching questions, answered. Onboarding formats, pricing units, AI and plan scope.
Guide new users, then keep helping.
4.6/5
on G2