The Product Fruits alternative.

New users reach their first result, and their feedback ends in shipped work.

Lukas

Find all your projects here.

Tours and checklists guide new users, Kai Support answers their questions in the same widget, and requests and bug reports end in work your engineers ship. Team includes all of it with unlimited seats, where Product Fruits prices by monthly active users.

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7 days free. Cancel anytime. Card required. First charge on day 8 unless you cancel.

Trusted by 4,500+ teams, from startups to global businesses
Lukas

Find all your projects here.

Tours, surveys and release notes, connected to what engineering ships.
Compare plans
Product Fruits vs Gleap at a glance. Gleap is an AI support platform whose Team plan includes tours, checklists, release notes and surveys, at $149/month billed annually with unlimited seats; Product Fruits is a product adoption platform priced by monthly active users, from $111/month billed annually at 1,500 MAU with 3 seats (checked September 25, 2026).
Compared
Gleap
Product Fruits
Primary focus
Gleap Onboarding connected to support Onboarding, release notes and surveys connected to support, bug reports and code work
Product Fruits Product adoption platform Product adoption platform with tours, checklists, hints, announcements and surveys
Pricing unit
Gleap From $29/month Starter $29/month billed annually or $35 monthly; Team $149/month billed annually or $179 monthly with unlimited seats, Kai Support's investigations and Kai Code; Pro $299/month ($359 monthly) adds advanced reports, LLM model choice, the SOC 2 report and priority support; AI usage separate. USD list prices, checked September 30, 2026
Product Fruits Starter $111 at 1,500 MAU By monthly active users: Starter $111, Pro $187, Business $374 per month billed annually at 1,500 MAU; Starter has 3 seats. USD list prices, checked September 25, 2026
Onboarding
Gleap Tours and checklists from Team Tours, checklists and tooltips for web apps from Team, within plan limits
Product Fruits Tours, hints and checklists Tours, hints and checklists with per-plan limits, plus AI-generated Flows
AI
Gleap Kai Support and Kai Copilot Kai Support and Kai Copilot on every plan; from Team, investigations and Kai Code
Product Fruits Elvin Copilot, metered conversations Elvin Copilot with metered text conversations; a read-only MCP
Where the products overlap. Product Fruits is a product adoption platform: tours, checklists, hints, announcements, NPS and surveys, a feedback widget and the Elvin Copilot, priced by monthly active users. Gleap includes tours, checklists and tooltips in Team and connects release notes, surveys, feedback and support to the bug reports, feature requests and code work your engineers ship. Evaluate onboarding depth on its own; Product Fruits fits teams whose main job is onboarding.
Different scope. Different unit.

USD list prices, monthly equivalent billed annually on both sides, checked September 25, 2026. Product Fruits at its default 1,500 MAU tier. AI usage, add-ons and taxes excluded; features and limits differ.

Gleap Team
$149 / month$149 / month$149 / month
Billed annually, or $179 month-to-month. Unlimited seats, projects and every Kai agent. Pro adds reports, LLM model choice and the SOC 2 report from $299/month.
Tours, checklists, tooltips and surveys
Release notes, news and in-app pop-ups
Feature requests, votes and roadmap
Kai Support, shared inbox and bug reports
Start free trial
Onboarding, feedback and support
Product Fruits Starter
$111 / month$111 / month$111 / month
Billed annually, or $149 month-to-month. 3 seats and 2 workspaces at 1,500 MAU. Pro $187 and Business $374 billed annually.
15 tours, 50 hints and 2 checklists
Announcements, NPS, surveys and feedback widget
Elvin Copilot with 20 text conversations a month
Public knowledge base on Starter
See comparison details
Price the scope you need. Gleap Starter is $29/month billed annually ($35 monthly) for one seat with Kai Support. Team is $149/month billed annually or $179 month-to-month, with unlimited seats, projects and every Kai agent; Pro, at $299/month ($359 monthly), adds advanced reports, LLM model choice, the SOC 2 report and priority support. AI usage is separate. At the default 1,500 MAU tier, Product Fruits lists Starter at $111, Team at $187 and Business at $374 per month billed annually, or $149, $249 and $499 month-to-month; prices rise by MAU tier and Custom is by quote. USD list prices, checked September 25, 2026. Compare your MAU, your seats and how much of the job is onboarding.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai Support and Kai Copilot work on every plan; investigations and Kai Code come with Team. AI usage is billed separately on every plan.

Kai Support

Answers customers

Answers from your knowledge base and connected sources. From Team, it investigates hard tickets with logs, the click trail and your code.

Meet Kai Support

Kai Copilot

Works with your team

Press ⌘J on any page. It answers customers when you say yes, drafts articles, explains your numbers and, from Team, drafts the changelog when a fix ships. Your team sends what it drafts.

Meet Kai Copilot

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Guide the first task.

Tours and checklists in Team.
Author a tour on your web app, link checklist tasks to it and target both by audience and behavior. When a live tour is enabled for Kai Support, the agent can offer it in the conversation and the customer starts it with one click.
Explore product tours

Announce what shipped.

Release notes for the right people.
Write the changelog entry once and publish it to the widget News tab, an in-app pop-up and subscriber email. Gleap can suggest entries from merged pull requests and released requests.
Explore release notes

Ask at the right moment.

NPS and surveys tied to contacts.
Trigger a survey by event, page or audience rule and set how often a person sees it. Answers stay with the identified contact, and a repeated ask can become a feature request that Kai Copilot merges duplicate requests, links each to the customers who asked and drafts the changelog when it ships.
Explore surveys

Answer inside the widget.

Kai first, your team when needed.
Kai Support answers from your help center and connected sources in the same widget that shows news and surveys. When a question needs a person, the conversation continues in the shared inbox.
Explore Kai Support

Investigate the reported bug.

Feedback with evidence attached.
A bug report from the widget can carry a screenshot, replay, console and network logs. From Team, Kai Support reads that evidence and code, returns findings and prepares coding tasks for confirmed bugs.
Explore Kai Support
How teams use Gleap
“Everything is in the same place.”
Tridonic brought customer conversations, ticket routing, surveys, and AI support into one Gleap workspace.
Elif Kavas
Digital Customer Experience Platforms Specialist, Tridonic
“An essential part of our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
Partfox integrated Gleap with custom data in 10 days.
Partfox runs live chat, AI support, bug reporting, feature requests, product tours, checklists and surveys in Gleap.
Maic Fankhauser
Product Manager, Partfox
Your switching questions, answered. Onboarding scope, pricing, AI and what moves with you.
Hear customers. Then ship the answer.

7 days free. Cancel anytime. Card required. First charge on day 8 unless you cancel.

4.6/5
on G2