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The Product Fruits alternative.

Hear customers. Ship what they need. Build tours and checklists, publish release notes, run NPS and surveys and answer questions in one widget. Requests and bug reports stay connected to the work your engineers review and ship.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
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Trusted by 4,500+ teams, from startups to global businesses
Product tours
Checklists
Surveys
Release notes
Lukas

Find all your projects here.

1 of 3
Tours, surveys and release notes, connected to what engineering ships.
Compare plans
Product Fruits vs Gleap at a glance. Gleap is an AI support platform whose Team plan includes tours, checklists, release notes and surveys, at $149/month billed annually with unlimited seats; Product Fruits is a product adoption platform priced by monthly active users, from $111/month billed annually at 1,500 MAU with 3 seats (checked September 25, 2026).
Features
Gleap
Product Fruits
Primary focus
Gleap
Onboarding, release notes and surveys connected to support, bug reports and code work
Product Fruits
Product adoption platform with tours, checklists, hints, announcements and surveys
Pricing unit
Gleap
Starter $29/month billed annually or $35 monthly; Team $149/month billed annually or $179 monthly with unlimited seats, Kai Resolve, Kai Code and Kai PM; Pro $299/month ($359 monthly) adds advanced reports, LLM model choice, the SOC 2 report and priority support; AI usage separate. USD list prices, checked September 30, 2026
Product Fruits
By monthly active users: Starter $111, Pro $187, Business $374 per month billed annually at 1,500 MAU; Starter has 3 seats. USD list prices, checked September 25, 2026
Onboarding
Gleap
Tours, checklists and tooltips for web apps from Team, within plan limits
Product Fruits
Tours, hints and checklists with per-plan limits, plus AI-generated Flows
AI
Gleap
Kai Support on every plan; from Team, Kai Resolve, Kai Code and Kai PM in the ticket
Product Fruits
Elvin Copilot with metered text conversations; a read-only MCP
Where the products overlap. Product Fruits is a product adoption platform: tours, checklists, hints, announcements, NPS and surveys, a feedback widget and the Elvin Copilot, priced by monthly active users. Gleap includes tours, checklists and tooltips in Team and connects release notes, surveys, feedback and support to the bug reports, feature requests and code work your engineers ship. Evaluate onboarding depth on its own; Product Fruits fits teams whose main job is onboarding.
Different scope. Different unit.
USD list prices, monthly equivalent billed annually on both sides, checked September 25, 2026. Product Fruits at its default 1,500 MAU tier. AI usage, add-ons and taxes excluded; features and limits differ.
Gleap Team
$149 / month$149 / month$149 / month
Billed annually, or $179 month-to-month. Unlimited seats, projects and every Kai agent. Pro adds reports, LLM model choice and the SOC 2 report from $299/month.
Tours, checklists, tooltips and surveys
Release notes, news and in-app pop-ups
Feature requests, votes and roadmap
Kai Support, shared inbox and bug reports
Start free trial
Onboarding, feedback and support
Product Fruits Starter
$111 / month$111 / month$111 / month
Billed annually, or $149 month-to-month. 3 seats and 2 workspaces at 1,500 MAU. Pro $187 and Business $374 billed annually.
15 tours, 50 hints and 2 checklists
Announcements, NPS, surveys and feedback widget
Elvin Copilot with 20 text conversations a month
Public knowledge base on Starter
See comparison details
Price the scope you need. Gleap Starter is $29/month billed annually ($35 monthly) for one seat with Kai Support. Team is $149/month billed annually or $179 month-to-month, with unlimited seats, projects and every Kai agent; Pro, at $299/month ($359 monthly), adds advanced reports, LLM model choice, the SOC 2 report and priority support. AI usage is separate. At the default 1,500 MAU tier, Product Fruits lists Starter at $111, Team at $187 and Business at $374 per month billed annually, or $149, $249 and $499 month-to-month; prices rise by MAU tier and Custom is by quote. USD list prices, checked September 25, 2026. Compare your MAU, your seats and how much of the job is onboarding.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai Support is on every plan; Kai Resolve, Kai Code and Kai PM are on Team and up. AI usage is billed separately on every plan.

Kai Support

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai Support

Kai Resolve

Investigates hard tickets

Reads logs, the click trail, screenshots and code. Returns findings and prepares coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Guide the first task.

Tours and checklists in Team.
Author a tour on your web app, link checklist tasks to it and target both by audience and behavior. When a live tour is enabled for Kai Support, the agent can offer it in the conversation and the customer starts it with one click.
Explore product tours

Announce what shipped.

Release notes that reach the right people.
Write the changelog entry once and publish it to the widget News tab, an in-app pop-up and subscriber email. Gleap can suggest entries from merged pull requests and released requests.
Explore release notes

Ask at the right moment.

NPS and surveys tied to the contact.
Trigger a survey by event, page or audience rule and set how often a person sees it. Answers stay with the identified contact, and a repeated ask can become a feature request that Kai PM scores from Team.
Explore surveys

Answer inside the widget.

Kai Support first, your team when needed.
Kai Support answers from your help center and connected sources in the same widget that shows news and surveys. When a question needs a person, the conversation continues in the shared inbox.
Explore Kai Support

Investigate the reported bug.

Feedback with evidence attached.
A bug report from the widget can carry a screenshot, replay, console and network logs. From Team, Kai Resolve reads that evidence and code, returns findings and prepares coding tasks for confirmed bugs.
Explore Kai Resolve

Evaluate on one release.

Keep the onboarding you already run.

Publish one release note.

Announce a real change in Gleap, attach a survey to it and watch where the replies and requests land. Check who on your team sees them and how a bug report from that release reaches engineering.

Rebuild one tour and one checklist.

Recreate a representative tour and checklist in Gleap Team and test targeting and completion on your web app. Evaluate onboarding depth on its own: list the Flows, hints and voice onboarding your product team relies on in Product Fruits.

Plan the export.

No native Product Fruits importer is assumed. Export the survey responses, knowledge base articles and segments you want to keep, load a sample, and run the Gleap SDK on a staging build first.
How teams use Gleap
“Everything is in the same place.”
Tridonic brought customer conversations, ticket routing, surveys, and AI support into one Gleap workspace.
Elif Kavas
Digital Customer Experience Platforms Specialist, Tridonic
“An essential part of our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
Partfox integrated Gleap with custom data in 10 days.
Partfox runs live chat, AI support, bug reporting, feature requests, product tours, checklists and surveys in Gleap.
Maic Fankhauser
Product Manager, Partfox
Your switching questions, answered. Onboarding scope, pricing, AI and what moves with you.
Moving from Product Fruits
Why choose Gleap as a Product Fruits alternative?
Choose Gleap when release notes, surveys, feedback and customer support should connect to the bug reports, feature requests and code work your engineers ship. Team includes product tours, checklists, tooltips, news, NPS and surveys, feature requests, a help center and the shared inbox with unlimited seats and projects, plus Kai Resolve, Kai Code and Kai PM. Product Fruits fits teams whose main job is onboarding and adoption.
What does Product Fruits do well?
Product Fruits is built for product adoption. Its tours, checklists and hints are authored visually with a Chrome extension and go live without a redeploy, AI-generated Flows adjust onboarding per user, and its Elvin Copilot answers questions and can generate a tour from your annotations. Stay with Product Fruits when onboarding depth is the priority.
Does Gleap include product tours and checklists like Product Fruits?
Yes. Gleap Team includes product tours, checklists and tooltips for web apps, subject to plan limits, targeted by audience and behavior from the same widget that shows news, surveys and support. Evaluate onboarding depth on its own: Product Fruits adds AI-generated Flows, voice onboarding and per-plan tour and hint limits, and it fits teams whose main job is onboarding.
How is Product Fruits priced today?
Product Fruits prices by monthly active users. At the default 1,500 MAU tier the pricing page lists Starter at $111, Team at $187 and Business at $374 per month billed annually, or $149, $249 and $499 on monthly billing, with tiers from 1.5k to 100k+ MAU. Starter includes 3 seats, 2 workspaces, 15 tours, 50 hints, 2 checklists and 20 Elvin text conversations a month; Custom is by quote. USD list prices, checked September 25, 2026.
Is Gleap cheaper than Product Fruits?
It depends on your MAU, your seats and how much of the job is onboarding. At 1,500 MAU, Product Fruits Starter lists at $111 per month billed annually or $149 month-to-month with 3 seats, while Gleap Team is $149 per month billed annually or $179 month-to-month with unlimited seats, a support inbox and every Kai agent included. Product Fruits prices rise with each MAU tier and seat-heavy teams move to Pro or Business; features, AI usage, add-ons and taxes differ. Compare both on the Gleap pricing page and the Product Fruits pricing page.
Which Gleap plan includes the specialist agents?
Team, Pro and Enterprise include Kai Resolve, Kai Code and Kai PM, plus surveys and the feedback foundation. Starter includes Kai Support, live chat and in-app bug reporting. AI usage is billed separately.
What does switching from Product Fruits involve?
Plan to rebuild announcements, surveys and the feedback entry point in Gleap; no native Product Fruits importer is assumed. Export the survey responses, knowledge base articles and segments you want to keep, load a sample, and run the Gleap SDK on a staging build before replacing production. Review the Gleap Trust Center for hosting and data handling as part of the evaluation.
How was this comparison checked?
Gleap publishes this comparison. Product Fruits’ pricing page was rechecked on 25 September 2026; its homepage, feedback widget, Elvin Copilot, announcements, surveys, knowledge base, how-it-works and MCP pages were checked on 15 September 2026. Gleap claims follow current product and plan evidence. Customer quotations describe their attributed experience with Gleap, not a controlled comparison with Product Fruits.
Does Product Fruits have AI and an MCP server?
Yes. Elvin Copilot answers questions in the app, generates tours and announcements and supports human handover, with text conversations metered per plan. The Product Fruits MCP gives Claude, ChatGPT, Cursor and Codex read-only access to flows, tours, surveys, users and Elvin conversations on every plan. Gleap runs Kai Support on every plan and Kai Resolve, Kai Code and Kai PM inside the ticket from Team; compare who investigates, who writes code and who reviews it.
What is release notes software?
Release notes software publishes what changed in your product and delivers it where customers will see it. In Gleap a changelog entry appears in the widget News tab, as an in-app pop-up and by email to subscribers, and can be suggested from merged pull requests and released feature requests. Explore release notes.
How do survey answers become feature requests?
A survey response in Gleap can be linked to a feature request with the identified customer attached. Kai PM groups duplicates and scores requests from Team, and your team decides what belongs on the roadmap; when your team releases the request with a message, everyone who voted or subscribed gets the email. Explore Kai PM.
What happens when onboarding surfaces a question or a bug?
A survey comment, a widget question or a bug report supplies the need and the evidence. Gleap connects it to investigation, a pull request your engineers review and the release note that tells customers what shipped, with your team deciding at each step. Explore self-driving development.
Kai Support First level support Kai Resolve Second level support engineer Kai PM Product manager
Hear customers. Then ship the answer.
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