The Product Fruits alternative.

Hear customers. Ship what they need. Build tours and checklists, publish release notes, run NPS and surveys and answer questions in one widget. Requests and bug reports stay connected to the work your engineers review and ship.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Trusted by 4,500+ teams, from startups to global businesses
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Website redesign

Design a better first impression.

Website
8 tasksLukas

Customer onboarding

Help every new customer get started.

Product
12 tasksLukas

Help center

Give customers the answers they need.

Content
6 tasksLukas

Recent activity

Homepage wireframesLukas completed a task in Website redesign
+Welcome emailEmma added a task to Customer onboarding
Lukas

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AI-suggested changelogs
AI-suggested changelogs
Turn shipped work into polished, customer-facing changelog drafts faster with AI suggestions.
Tours, surveys and release notes, connected to what engineering ships.
Compare plans
Where the products overlap. Product Fruits is a product adoption platform: tours, checklists, hints, announcements, NPS and surveys, a feedback widget and the Elvin Copilot, priced by monthly active users. Gleap includes tours, checklists and tooltips in Team and connects release notes, surveys, feedback and support to the bug reports, feature requests and code work your engineers ship. Evaluate onboarding depth on its own; Product Fruits fits teams whose main job is onboarding.
Different scope. Different unit.
USD list prices per month. Gleap Team is billed annually; Product Fruits Starter is the monthly price at the default 1,500 MAU tier, with a yearly toggle labeled Save 25%. AI usage, add-ons and taxes excluded; features and limits differ.
Gleap Team
$149 / month
Unlimited seats and projects. Pro adds Resolve, Code and PM.
Tours, checklists, tooltips and surveys
Release notes, news and in-app pop-ups
Feature requests, votes and roadmap
Kai support, shared inbox and bug reports
Start 14-day free trial
Onboarding, feedback and support
Product Fruits Starter
$111 / month
3 seats and 2 workspaces at 1,500 MAU. Pro $187 and Business $374 per month.
15 tours, 50 hints and 2 checklists
Announcements, NPS, surveys and feedback widget
Elvin Copilot with 20 text conversations a month
Knowledge base and read-only MCP on every plan
See comparison details
Price the scope you need. Gleap Team is $149/month billed annually or $179 month-to-month, with unlimited seats and projects. Pro is $299/month annually or $359 month-to-month and includes Resolve, Code and PM; AI usage is separate. Product Fruits lists Starter at $111, Pro at $187 and Business at $374 per month on monthly billing at the default 1,500 MAU tier, with prices that rise by MAU tier and a Custom plan by quote. Compare your MAU, your seats and how much of the job is onboarding.

Meet your AI team.

Answer customers. Investigate issues. Build what comes next. Kai is available on every plan; Resolve, Code and PM are included in Pro and Enterprise. AI usage is billed separately.

Kai

Answers customers

Answers from your knowledge base and connected sources. Brings your team in when needed.

Meet Kai

Kai Resolve

Investigates hard tickets

Reads session evidence, logs and code. Returns findings and creates coding tasks for confirmed bugs.

Meet Kai Resolve

Kai Code

Builds the fix

Plans the change, writes and tests code, and opens a pull request. Your engineers review and merge.

Meet Kai Code

Kai PM

Prioritizes requests

Triages feedback, finds duplicates and scores requests. You decide what belongs on the roadmap.

Meet Kai PM

Guide the first task.

Tours and checklists in Team.
Author a tour on your web app, link checklist tasks to it and target both by audience and behavior. When a live tour is enabled for Kai, Kai can offer it in the conversation and the customer starts it with one click.
Explore product tours
Team
Invite teammate
Lukas
Invite your teammates.
2 of 3 BackNext
Working hours per teammateDraft
Send email to subscribers312 subscribers
Show in-app pop-upAll users
Pin to top
PreviewPublish
Emailed 312 subscribersIn-app pop-up live

Announce what shipped.

Release notes that reach the right people.
Write the changelog entry once and publish it to the widget News tab, an in-app pop-up and subscriber email. Kai PM can suggest entries from merged pull requests and released requests.
Explore release notes

Ask at the right moment.

NPS and surveys tied to the contact.
Trigger a survey by event, page or audience rule and set how often a person sees it. Answers stay with the identified contact, and a repeated ask can become a feature request that Kai PM scores on Pro.
Explore surveys
Survey response

“Let us set working hours for each teammate.”

24
Team working hoursPlanned
KaiOur bot will reply instantly
Kai
Hey 👋! I'm here to assist you. How can I help you?
a few seconds ago
How do I invite a teammate?
Kai
Thinking…
AIjust nowWas this helpful?
Can a teammate help me?
Kai
I'll bring in the team.
LukasLukas
Hi, I'm Lukas. Happy to help!
just now
Write a reply…

Answer inside the widget.

Kai first, your team when needed.
Kai answers from your help center and connected sources in the same widget that shows news and surveys. When a question needs a person, the conversation continues in the shared inbox.
Explore Kai

Investigate the reported bug.

Feedback with evidence attached.
A bug report from the widget can carry a screenshot, replay, console and network logs. Kai Resolve reads that evidence and code, returns findings and starts coding tasks for confirmed bugs.
Explore Kai Resolve
Isabella Berger2:15 PM
Survey notifications never arrive for visitors who are not logged in. Chat notifications work fine.
  1. 2:16 PM
    Working · reading the console logs
  2. 2:21 PM
    Found a likely bug
    Survey pushes skip anonymous visitors: sendSurveyPush returns early without a contact email. Delivery only needs the session's subscription.
    Ask for changes Fix with Kai Code
How teams use Gleap
“Everything is in the same place.”
Gleap has transformed how Tridonic manages customer experience by streamlining feedback, support, and automation.
Elif Kavas
DX, Tridonic
“Essential to our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
“Super-fast turnaround on feature requests.”
Transaction Network Services highlights Gleap’s turnaround on new feature requests as part of reducing errors in the product.
Martin Hardman
Transaction Network Services
Your switching questions, answered. Onboarding scope, pricing, AI and what moves with you.
Hear customers. Then ship the answer.
4.6/5
on G2