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AI customer service for education.

Every student question answered, day and night.

Kai answers students about courses, enrolment and billing on your website, by email and on WhatsApp, and hands the rest to your team.

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7 days free. No credit card needed.

Trusted by 4,500+ teams

  • Answered at any hour

    Students write in the evening and at weekends. Kai answers in seconds.

  • Courses and enrolment

    Dates, prices and requirements, from your course pages and help articles.

  • Billing sorted

    Kai explains a charge or pauses a plan once the student confirms.

  • Your team takes the rest

    Hard questions reach the right person with the conversation attached.

Answers students

Every student answered.

Gleap is AI customer service software for education and online course providers. Kai Support answers students from your course pages and help articles, in their language, and your team gets the questions that need a person. A conversation costs An estimate from 542 support conversations we replayed through Kai Support. It depends on the model and how long the conversation is. Not a guaranteed price. , an estimate.

Explore Kai Support

  • Answers

    Courses, dates and prices, from your website.

  • Cites

    Every answer names the page it came from.

  • Every language

    Students get the answer in the language they write in.

  • Hands over

    Your team gets the rest with the conversation.

One Kai, every channel

From enrolment to certificate.

  • Better every week

    Kai learns from your team's answers. Review what it learned and undo a lesson when needed.

  • Fees looked up

    Kai reads the payment plan through a tool you connect to your billing system.

  • Every channel students use

    Website chat, email, WhatsApp and Instagram land in one inbox.

  • Find answers to your questions
    Getting started

    Create your workspace, invite your team and import your first contacts.

    Contacts and lists

    Import, export and organise contacts, segments and custom fields.

    Messages and templates

    Write, schedule and reuse the messages you send to customers.

    Team inbox

    Assign conversations, leave notes and keep every reply in one place.

    Automations

    Rules that assign, tag and follow up, so routine work runs by itself.

    Integrations and API

    Connect your tools, set up webhooks and manage your API keys.

    A help center that answers

    Course FAQs and guides in a public help center Kai answers from.

    See the knowledge base

For everyone who teaches online.

  • Online course providers

    Kai answers buyers about courses and orders while you teach.

  • Training and certification

    Requirements, exam dates and certificates, answered from your pages.

  • Schools and academies

    Enrolment and fee questions answered, the rest goes to your office.

  • EdTech products

    Support inside your learning app, with bug reports your developers can fix.

Refunds with an OK.

Kai asks first.

Kai shows its recommendation and the message it would send. A teammate says yes, and the student hears back.

Evenings and weekends covered.

No extra shifts.

Most student questions arrive after office hours. Kai answers them at the same quality, for An estimate from 542 support conversations we replayed through Kai Support. It depends on the model and how long the conversation is. Not a guaranteed price. per conversation.

See pricing

Pricing

Plans from $29 a month.

Hobby

$29per month, billed yearly

For one person.

  • 1 seat, 1 project
  • Live chat and inbox
  • In-app bug reporting
  • Kai Support and Kai Copilot
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Growth

$99per month, billed yearly

For a support team on every channel.

  • 4 seats included
  • Every channel and integration
  • Help center, roadmap and surveys
  • Investigations and Kai Code
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Pro

$299per month, billed yearly

Everything in Growth, plus control.

  • Unlimited seats
  • Advanced reports
  • SLA policies and custom roles
  • LLM model choice
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7-day free trial. No credit card needed.Compare all features

Questions

Gleap for education

What is AI customer service for education?

AI customer service for education is an AI agent that answers students' and buyers' questions about courses, enrolment, certification and billing around the clock, and gives the rest to your team. In Gleap, Kai Support does this on your website chat, by email and on WhatsApp, from your course pages and help articles, with one inbox for your team.

How much does it cost?

Plans start at $29 a month billed yearly; Growth, with every channel and integration, is $99 a month billed yearly. We estimate about $0.05 per conversation Kai answers (how we estimate).

Every plan starts with a 7-day free trial, and no credit card is needed.

How long does setup take?

Minutes. Kai reads your website while you sign up, so it knows your courses, prices and dates. Add the chat to your site, test Kai with your own questions, then turn it on.

What happens when Kai can't answer?

It hands the conversation to your team with a short brief: what the student needs, what Kai already did and what comes next. Students can ask for a person at any time.

Does it work outside office hours?

Yes. At a US online training school, 62% of the conversations Kai took came outside business hours, and 74% of them needed no person (measured in Gleap over 90 days to October 24, 2026).

Which tools does it connect to?

Stripe for billing questions, Shopify for course orders, Calendly or Cal.com for bookings, and more through integrations and your own API. Connecting tools needs Growth.

Is student data safe?

Gleap is SOC 2 Type II audited and GDPR compliant, and you choose EU or US hosting when you create the workspace. See the trust center.

Every student question.

Answered from tonight.

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7 days free. No credit card needed. · 4.6/5 on G2

Pricing

Plans, seats and what AI costs, on one page.

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Customer stories

What teams measured after switching to Gleap.

Read the stories