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AI customer service for clinics.

Appointments, insurance and bills, answered.

Kai answers patients day and night on your website, by email, on WhatsApp and on the phone, and hands clinical questions to your staff.

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7 days free. No credit card needed.

Trusted by 4,500+ teams

  • Appointments answered

    Free times from your scheduling system, at any hour.

  • Phones picked up

    Kai Voice answers your line on Monday morning too.

  • Clinical questions to staff

    You choose the topics that always go to a person.

  • HIPAA BAA on Enterprise

    A Business Associate Agreement is available on Enterprise plans.

Answers from your website

Every patient answered.

Gleap is AI customer service for medical practices, dental clinics and clinic groups. Kai answers patients' questions on appointments, insurance, bills and preparation from your website and your systems, and hands clinical questions to your staff. A conversation costs An estimate from 542 support conversations we replayed through Kai Support. It depends on the model and how long the conversation is. Not a guaranteed price. , an estimate.

Explore Kai Support

  • Appointments

    Free times, and what to bring.

  • Insurance

    Which plans you accept, from your website.

  • Bills

    What a bill is for and how to pay it.

  • Hand-over

    Clinical questions reach your staff with the conversation.

One Kai, every channel

Before the visit, sorted.

  • First visits prepared

    What to bring and when to arrive, answered before the patient calls.

  • Every channel patients use

    Website chat, email, WhatsApp and phone calls land in one inbox.

  • Better every week

    Kai learns from your team's answers. Review what it learned and undo a lesson when needed.

  • Your scheduling connected

    Kai reads free times through tools you connect to your scheduling system or your own API.

    See integrations

For every kind of practice.

  • Medical practices

    The phone answered while your team is with patients.

  • Dental clinics

    Check-ups booked and reminders answered.

  • Clinic groups

    One Kai for every location, each with its own hours.

  • Telehealth providers

    Questions on visits, access and billing answered in the app.

Appointment changes with an OK.

Kai asks first.

Kai shows its recommendation and the message it would send. A teammate says yes, and the patient hears back.

Monday morning covered.

No busy signal.

Calls and messages pile up when the week starts. Kai answers them at the same quality, for An estimate from 542 support conversations we replayed through Kai Support. It depends on the model and how long the conversation is. Not a guaranteed price. per conversation.

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Pricing

Plans from $29 a month.

Hobby

$29per month, billed yearly

For one person.

  • 1 seat, 1 project
  • Live chat and inbox
  • In-app bug reporting
  • Kai Support and Kai Copilot
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Growth

$99per month, billed yearly

For a support team on every channel.

  • 4 seats included
  • Every channel and integration
  • Help center, roadmap and surveys
  • Investigations and Kai Code
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Pro

$299per month, billed yearly

Everything in Growth, plus control.

  • Unlimited seats
  • Advanced reports
  • SLA policies and custom roles
  • LLM model choice
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7-day free trial. No credit card needed.Compare all features

Questions

Gleap for healthcare and clinics

What is AI customer service for healthcare?

AI customer service for healthcare is an AI agent that answers patients' questions on appointments, insurance, bills and preparation around the clock, and gives the rest to your staff. In Gleap, Kai Support does this on your website chat, by email, on WhatsApp and on the phone with Kai Voice, from your website and the systems you connect.

How much does it cost?

Plans start at $29 a month billed yearly; Growth, with every channel and integration, is $99 a month billed yearly. We estimate about $0.05 per conversation Kai answers (how we estimate).

Every plan starts with a 7-day free trial, and no credit card is needed.

Does it connect to our scheduling system?

Kai reads free times through tools you connect: integrations such as Calendly or Cal.com, MCP servers or calls to your own API. Connecting tools needs Growth.

Does Kai give medical advice?

No. You choose the topics that always go to a person, such as clinical questions and prescriptions, and Kai hands those conversations to your staff with what the patient wrote.

What happens when Kai can't answer?

It hands the conversation to your team with a short brief: what the patient needs, what Kai already did and what comes next. You choose the topics that always go to a person, and a patient can ask for one at any time.

Is a HIPAA BAA available?

Yes. A HIPAA Business Associate Agreement (BAA) is available on Enterprise plans. Talk to us before you process protected health information.

Is our data safe?

Gleap is SOC 2 Type II audited and GDPR compliant, and you choose EU or US hosting when you create the workspace. A HIPAA BAA is available on Enterprise plans. See the trust center.

Every patient question.

Answered from tonight.

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7 days free. No credit card needed. · 4.6/5 on G2

Pricing

Plans, seats and what AI costs, on one page.

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Customer stories

What teams measured after switching to Gleap.

Read the stories