Integrations
Collaboration & Communication
Slack, Microsoft Teams and Discord receive ticket notifications, and the Email integration sends new tickets to any address. Slack and Telegram can also bring customer conversations into the Gleap inbox. All of them connect on Team, Pro and Enterprise. Through Composio, Kai Support and custom agents can use Gmail, Outlook or Zoom as tools: Kai Support and custom agents on Team, Pro and Enterprise.
Slack
Bring customer issues into Slack, or turn a Slack support channel into your Gleap inbox.
Microsoft Teams
Send Gleap ticket notifications to the Microsoft Teams channel your team already follows.
Email
Send new tickets to an email address, with a preview and a link to open them in Gleap.
Discord
Send customer issue notifications to the Discord channel where your team coordinates work.
Aircall
Start an Aircall conversation from a Gleap contact and keep the follow-up notes with the account.
Telegram
Receive Telegram support conversations in Gleap and reply where your customers started.
Basecamp
Let a Gleap AI agent turn confirmed bug reports into Basecamp to-dos, add customer evidence as comments and post updates to Campfire.
Slite
Let a Gleap AI agent search your Slite knowledge base, answer internal questions and flag notes as outdated when customer reports show a change.
Confluence
Let Gleap AI agents search Confluence runbooks and specs, add customer evidence to pages as comments and give Kai Code your internal docs.
Dialpad
Let a Gleap AI agent read Dialpad calls and transcripts, label calls about known issues and queue callbacks that customers ask for in Gleap.
Gmail
Let a Gleap AI agent search a connected Gmail mailbox, read threads and prepare drafts, and start when new mail arrives if you set a trigger.
Gong
Let a Gleap AI agent read Gong call transcripts, find feature requests and bug mentions and add those customers to feedback in Gleap.
Google Meet
Let a Gleap AI agent create Google Meet spaces for support calls and read transcripts and recordings afterward to update the Gleap ticket.
Missive
Let a Gleap AI agent read Missive conversations, post team comments with Gleap context and save reply drafts for a teammate to send.
Outlook
Let a Gleap AI agent search an Outlook mailbox, prepare reply drafts, find meeting times and add To Do tasks from Gleap tickets.
SharePoint
Let a Gleap AI agent search SharePoint for SLAs, runbooks and policies behind a ticket and log escalations in a SharePoint list.
Webex
Let a Gleap AI agent post updates about Gleap tickets to Webex rooms, read room history and open a room for an urgent customer issue.
Zoom
Let a Gleap AI agent set up Zoom calls for hard tickets and turn meeting summaries and recordings into context and feedback in Gleap.
Egnyte
Egnyte is a cloud-based platform for secure file sharing, storage, and governance. It helps teams collaborate efficiently while maintaining data compliance and security.
Heartbeat
Heartbeat is a plug-and-play platform for building and managing online communities. It helps you organize users, channels, events, and discussions in one place.
Heyy
Heyy is a messaging automation platform for WhatsApp, SMS, Messenger, and Instagram. Streamline customer conversations across channels with one tool.
Leexi
Leexi is an AI notetaker that transcribes, analyzes, and summarizes your calls and meetings. Get actionable meeting insights and conversation records without manual effort.
Mixmax
Mixmax is a top sales engagement platform for Gmail, offering email tracking, scheduling, and workflow automation. Teams use it to boost productivity and streamline sales communications.
Ntfy
Ntfy is a notification service to send push messages to phones or desktops. Instantly deliver alerts and updates to users, devices, or teams.
Stormboard
Stormboard is an online sticky note whiteboard for brainstorming and project collaboration. It helps teams organize ideas and run more productive meetings.
Zulip
Zulip is a chat platform for distributed teams that blends real-time chat with email-style threading. It keeps conversations organized, making team communication clearer and more productive.
2chat
2chat is an API platform for WhatsApp and multichannel text messaging. It streamlines chat automation, group management, and real-time messaging for developers.
Agent mail
Agent mail provides AI agents with dedicated email inboxes for sending, receiving, and managing emails.
Chatwork
Chatwork is a team communication platform with group chats, file sharing, and task management. It helps businesses boost collaboration and streamline productivity.
Clickmeeting
ClickMeeting is a cloud-based platform for running online meetings and webinars. It helps businesses and individuals host, manage, and engage virtual audiences with ease.
Dailybot
DailyBot streamlines team collaboration with chat-based standups, reminders, and polls. It keeps work flowing smoothly in your favorite messaging platforms.
Dialmycalls
Dialmycalls is a mass notification service for sending voice and text messages to contacts. It helps teams and organizations quickly broadcast urgent alerts and updates.
Discord via Composio
Discord is a real-time messaging and VoIP platform for communities and teams. It lets users chat, share media, and collaborate across public and private channels.
Discordbot
Discordbot is an automation tool for Discord servers that handles moderation, messaging, and user engagement. It helps communities run smoothly by automating routine and complex tasks.
Echtpost
Echtpost is a secure digital communication platform for encrypted document and message exchange. It ensures confidential data stays private and protected during transmission.
Loomio
Loomio is a collaborative decision-making platform that helps groups discuss, propose, and reach decisions together.
Mailersend
MailerSend is a transactional email platform for developers to send, receive, and track emails via API. It provides reliable deliverability, analytics, and easy integration for your apps.
Microsoft Teams via Composio
Let a custom agent read relevant Teams threads and contribute a focused reply.
Mocean
Mocean is a messaging platform providing SMS, voice, and verification APIs. It helps apps deliver secure messages and multifactor authentication without custom integrations.
Msg91
MSG91 is a cloud communication platform for sending SMS, WhatsApp, Email, and Voice notifications. It lets businesses securely reach customers across multiple channels from one unified API.
Pushbullet
Pushbullet is a notification and file sharing service for devices and browsers. It helps you instantly send messages, files, and links between your devices and contacts.
Pushover
Pushover is a real-time notification service that sends messages to your devices via a simple API. It's perfect for instant alerts and staying on top of important events wherever you are.
Recallai
Recallai is the universal API for meeting bots and conversation data. It centralizes call recordings, transcripts, and smart summaries for seamless workflow automation.
Retellai
RetellAI is a platform for capturing calls and transcripts, centralizing business conversations. It helps teams analyze interactions and extract insights to improve customer experience.
Revolt
Revolt is a free, open-source chat platform for secure, customizable group and 1:1 messaging. Enjoy privacy-first conversations and seamless team collaboration without vendor lock-in.
Sendbird
Sendbird is a developer platform for adding chat, voice, and video to apps. It helps businesses deliver real-time, in-app communication experiences.
Slack via Composio
Connect a custom agent to relevant Slack discussions and focused team updates.
Slackbot
Slackbot is a conversational automation tool for Slack that handles reminders, notifications, and automated responses.
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